Residents can
call the fire department to report any conditions they feel are hazardous
and a Complaint Inspection Request will be filled out. If they wish,
they may leave their contact information or they may remain anonymous. The
time and date of the call are recorded, as well as the name of the person
taking the complaint. The caller will be asked to give the address of the
complaint location along with a brief description of the conditions they
feel pose a fire hazard. The information collected is then faxed to the
station that inspects that district.
Procedure:
Upon receipt of Complaint Inspection Request form,
the station should schedule an inspection based on the request
description and ability to complete it. Should the shift on duty not be
able to complete the inspection, it should be left for the next shift to
complete. (All Complaint Inspection Request should be completed
within 7 days)
Once the inspection is completed, the ‘Report of Action
Taken’ should be filled out, and then signed and dated by the inspector.
If needed and available ‘Owner Information’ should obtained. The
completed “Complaint Inspection Request Form” should then be sent back
to FESD.
If a violation is issued, a copy of the violation should
be sent with the completed Complaint Inspection Request form to
the Fire and Environmental Safety Division.
Proper re-inspection
should be completed for all issued violations. If there is non-compliance
after the re-inspection is should be referred to the Fire and Environmental
Safety Division.
