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Many of you have asked for it, and now Pasadena Public Library is
pleased to offer email notification.
Simply sign up and we'll switch you over: no more
postcards! In addition, users who have signed up to receive
eNotices will receive special email reminders 3 days prior to the due
date of their materials.
Follow the instructions below to set your
delivery options
for hold/request and overdue notices.
Billing notices
(invoices) will still be sent by surface/postal mail.
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Have your library card number ready.
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Have your personal identification
number (PIN) ready. (Unless you've customized your PIN, it's
probably set to match the last four digits of the phone number we
have on file for you.)
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Click the button below
and a separate login window will come up.
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When you see the "Login" page, enter
your library card number and PIN in the spaced provided, and click
Login.
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When you see the "Profile" page,
scroll down to the Email Information section.
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If you want ONLY email
notices for holds and overdues, enter a current email address in
the Email Information section.
If you want ONLY surface/postal mail notices for holds and
overdues, make sure the field under Email Information is
completely blank.
More information on these options is available
below.
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Click Update.
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Finish your session by clicking
Logout at the top of the "Profile" screen.
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If you've chosen email notification,
configure the spam or junk-mail filter on your email account to
accept messages originating from the "cityofpasadena.net" domain.
That's it -- you're done! Thanks
for letting us know how you want your hold/request and overdue notices
delivered.
Click here if you'd like to learn more about the "My Account" function.
NOTICE DELIVERY SCHEDULE
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NOTICE TYPE |
Patron Notice Preference |
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eNotices |
Postal Notices |
|
Due
Date Reminder |
EMAIL
(3 days before due date) |
N/A |
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First Overdue |
EMAIL
(3 days after due date) |
N/A |
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Final Overdue |
EMAIL
(14 days after due date) |
US MAIL
(14 days after due date) |
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Billing Invoice |
US MAIL
(28 days after due date) |
US MAIL
(28 days after due date) |
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Collection Agency |
US MAIL
(56 days after due date) |
US MAIL
(56 days after due date) |
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Hold
Available |
EMAIL
(Same Day) |
US MAIL
(Next Day) |
STAY TUNED!
We're also working on a telephone notification system,
so keep an eye out for that announcement.
In the meantime, talk with our
Central Library checkout desk or any Branch location
to make sure we have your most recent phone number on file.
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