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Communications Section
Mission Statement |
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Our
commitment is to provide timely and professional service to every call for
help for the safety and security of the public. We are motivated,
dedicated and trained professionals providing the vital link between
citizens and the emergency assistance of police, fire and medical
personnel. We embrace and infuse the values of pride, professionalism and
integrity into all aspects of our operations.
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Program
Description
The communications section is responsible for:
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Answering 9-1-1 Public Safety Answering Point (PSAP) telephone
lines and other emergency and non-emergency telephone lines, obtaining
pertinent information for dispatching of police vehicles.
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Monitoring and operating the radio systems from mutual aide
governmental frequencies
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Operating radio consoles and an emergency telephone boards
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Using communications and computer assisted dispatch equipment
in accordance with established procedures
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Working with departmental field personnel utilizing two-way
radio; compiling data from rough drafts or brief instructions
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Checking and reviewing a variety of data for completion and in
conformance with established regulations and procedures
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Performing system inquiries of California Law Enforcement
Teletype System (CLETS), National Law Enforcement Teletype System (NLETS)
and various other local, state and federal systems.
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Monitoring and response to robbery alarms for city
departments
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Overseeing department telephone and voice mail systems
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Managing of department issued cell phones, pagers, and portable
radios.
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