Contact the Citizen Service Center for any parking, transit & traffic related questions or problems at (626) 744-7311 or submit a request online

  • Parking Office Hours: Monday – Friday from 7:30am – 5:15pm. Appointments can be made at: http://www.cityofpasadena.net/transportation/appointments.  You may also contact us via email at parking@cityofpasadena.net or call us at 626-744-7665 during our regular office hours.
    • Parking has moved! New location is at City Hall, 100 N. Garfield Ave, Room N106, Pasadena, CA 91101 
    • Individuals who wish to pay for parking citations either pay online or by call (800) 989-2058.
    • Individuals who wish to contest a citation can submit their appeal online, email parking@cityofpasadena.net, or call (626) 744-7665. Messages will be retrieved multiple times per day, and calls will be returned within 48 business hours, depending on call volume.
    • Individuals who wish to purchase a parking permit can click here. If assistance is needed, email parking@cityofpasadena.net, or call (626) 744-7665. Messages will be retrieved multiple times per day, and calls will be returned within 48 business hours, depending on call volume.
    • Individuals needing assistance with a request for enforcement or an impound release can call (626) 744-6440. Voicemails are monitored and calls will be returned within four business hours, depending on call volume.
    • Effective July 1, 2022 Parking Garage Rates: $1 first 2 hours; $2 per hour thereafter; $12 daily maximum 
      • Parking at three centrally located Park & Walk Garages - Open 24 hours a day, 7 days a week:
        • De Lacey Parking Facility - 45 S. De Lacey Avenue (1/2 block south of Colorado and De Lacey)
        • Marriott Parking Facility - 171 N. Raymond Avenue (between Holly and Walnut)
        • Schoolhouse Parking Facility - 33 E. Green Street (corner of Green and Raymond)
      • Local businesses may provide validation.
  • All parking regulations are being enforced at this time.
  • Facial coverings are required on Pasadena Transit and and Pasadena Dial-A-Ride. Use our service for essential trips only, and keep your distance as much as possible from other passengers and the driver.
  • Pasadena Transit and Pasadena Dial-A-Ride’s front counter is appointment only. Please call Monday through Friday (alternative Fridays the office is closed) 8:00 a.m. – 4:30 PM to make an appointment.
    • Pasadena Transit: 626-744-4055 and press 2
    • Pasadena Dial-A-Ride: 626-744-4094

Mission Statement

The Department of Transportation is committed to achieving the safe, efficient and convenient movement of people and goods within Pasadena, while concurrently ensuring a balance between land use and transportation to maintain a livable community in which cars are not necessary to travel within the city.