CSC is operating under normal business hours.  For questions, you can contact a representative at


The Citizen Service Center (CSC) is a centralized service to help Pasadena residents connect with their City!  CSC is available via web, LiveChat, mobile app and phone to assist in answering questions about City programs, services and events.  Our awesome, knowledgeable representatives can help you find the information and assistance you need!

CSC Request Heat Map

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How to Use the Citizen Service Center