CSC phones will be closed 11/7/23 from 11:30am - 3:30pm for training. Phones will reopen at 3:30pm.

During this time, all service requests are being monitored and you can contact a representative at


The Citizen Service Center (CSC) is a centralized service to help Pasadena residents connect with their City!  CSC is available via web, LiveChat, mobile app and phone to assist in answering questions about City programs, services and events.  Our awesome, knowledgeable representatives can help you find the information and assistance you need!

CSC Request Heat Map

Pasadena Tweets

How to Use the Citizen Service Center