The Citizen Service Center has reduced their phone hours of operation temporarily


Phone: 626-744-7311
  • Monday – Friday 8:00 a.m. – 4:00 p.m.
  • Voicemail available outside of service hours
Chat
  • 8:00 a.m. – 4:00 p.m. (A ticket option is available when chat is not)

Overview

The Citizen Service Center (CSC) is a centralized service to help Pasadena residents connect with their City!  CSC is available via web, LiveChat, mobile app and phone to assist in answering questions about City programs, services and events.  Our awesome, knowledgeable representatives can help you find the information and assistance you need!

CSC Request Heat Map

City News

Pasadena Tweets

How to Use the Citizen Service Center