PASADENA, Calif.—Pasadena Public Library recently launched HelpNow, an online live tutoring and eLearning platform. HelpNow provides tools for learners of all ages through qualified tutors using state curriculum and standards whose expertise best fit the learner’s specific need. Accessible through the Pasadena Public Library website, this live real-time homework assistance is available by laptop, tablet or phone.
HelpNow provides subject-specific tutoring. Language arts and mathematics tutoring in English and Spanish is available 24/7. Core K-12 subjects tutoring in Mandarin, Cantonese, Vietnamese and Tagalog is available every day between 10 a.m. and 10 p.m. HelpNow also assists with non-academic tutoring needs, such as resources for taking the citizenship exam. Within the tutoring sessions, tutors can provide a virtual whiteboard, conduct live audio interactions with students, and work with learners on a wide range of concepts. Students are expected to work through the content and learn from the feedback. Tutors do not provide answers — they provide guidance and help. Tutoring sessions may be monitored for completeness and pedagogical effectiveness.
All tutors have passed background checks and possess, at a minimum, a bachelor’s degree. The HelpNow platform is ADA compliant and offers a toll-free help number and an audio tutoring option. The service conforms to Section 508 Standards developed by the Web Accessibility Initiative.
Pasadena Public Library aims to support students of all ages with an array of free resources to invest in community success. HelpNow, funded by the State of California and administered by the California State Library, provides an additional avenue of support for library users expanding Pasadena Public Library’s commitment to being a community resource.
Access to HelpNow is available through the library’s website, where it is listed in the “A to Z List of Databases.”