One Day Per Week Outdoor Watering Schedule in Effect Sept. 1

PASADENA, Calif.—Effective Sept. 1, the Pasadena Water and Power (PWP) service area is under a one day per week outdoor irrigation schedule. The watering schedule allows even-numbered street addresses to water on Mondays and odd-numbered street addresses to water on Tuesdays. Outdoor watering must take place before 9 a.m. or after 6 p.m. California is contending with unprecedented drought conditions, with the last three years setting the record as the driest three-year period in state history. These conditions, along with... continue reading »"One Day Per Week Outdoor Watering Schedule in Effect Sept. 1"

Pasadena Low-Income Residents Can Now Apply for up to $2,000 in Water Utility Bill Assistance

State’s local service provider accepting applications for the Low-Income Household Water Assistance Program Pasadena Water and Power (PWP) low-income customers can now apply to receive financial assistance for delinquent residential water bills. The Low-Income Household Water Assistance Program (LIHWAP) is a federally funded program that offers low-income households a one-time payment to help pay outstanding bills for residential water or wastewater costs. In the wake of the COVID-19 pandemic, the federal government allocated funding to California to help households struggling... continue reading »"Pasadena Low-Income Residents Can Now Apply for up to $2,000 in Water Utility Bill Assistance"

Pasadena Water and Power Announces New Assistant General Manager of Water

PASADENA, Calif.—Pasadena Water and Power (PWP) has appointed Stacie Takeguchi as its new assistant general manager (AGM) of water after a nationwide search. As the AGM of water, she is responsible for all aspects of Pasadena’s water system services, which include resources, engineering, construction, operations, and water quality. Takeguchi is experienced in water planning, operations and engineering. She is a leader with more than 20 years of ensuring continued water supply reliability, sustainability and resilience for the region. Prior to... continue reading »"Pasadena Water and Power Announces New Assistant General Manager of Water"

Pasadena Water and Power Launches New Customer Information System

PASADENA, Calif.—In early April, Pasadena Water and Power (PWP) completed major achievements in the project to replace its aging customer billing system with a new, customer information system (CIS) that will increase PWP’s system performance and improve the customer experience. Customers will soon see a redesigned bill and a new customer portal that will offer more robust self-service options. The system will now allow customers to register for services online, enroll in paperless billing, view past usage data and receive notifications... continue reading »"Pasadena Water and Power Launches New Customer Information System"

Pasadena Water and Power Hosts Community Meeting on Sunset Complex Project

Hybrid In-Person/Virtual Public Outreach Meeting scheduled for Thursday, March 24, 5 p.m. PASADENA, Calif.—Pasadena Water and Power (PWP) will host a community meeting on the Sunset Complex Project on Thursday, March 24, at 5 p.m. at Robinson Park Recreation Center, 1081 N. Fair Oaks Ave. The meeting will be simulcast via Zoom. California is in the middle of another drought with water supplies reaching historically low levels. With water supplies becoming scarcer, PWP is looking to address aging water infrastructure... continue reading »"Pasadena Water and Power Hosts Community Meeting on Sunset Complex Project"

Pasadena Water and Power Announces Academic Scholarship and "Water is Life" Art Contest

PASADENA, Calif..—Pasadena Water and Power (PWP) is now accepting submissions for the 2022 Academic Scholarship and the annual “Water is Life” Student Art Contest. As a community-owned utility, PWP takes pride in empowering local youth through educational programs and activities. The goal is to encourage environmental stewardship, resource mindfulness, and community investment through creative exploration. 2022 Academic Scholarship PWP is currently accepting essays and applications for the 2022 Academic Scholarship. Each year, PWP honors two outstanding high school seniors in... continue reading »"Pasadena Water and Power Announces Academic Scholarship and "Water is Life" Art Contest"

Pasadena Water and Power Hosts Virtual Power Delivery Master Plan Community Meeting

Virtual Public Outreach Meeting scheduled for Tuesday, March 15, 5 p.m. PASADENA, Calif.—Pasadena Water and Power (PWP) will host a virtual community meeting on the Power Delivery Master Plan (PDMP) on Tuesday, March 15, at 5 p.m. via Zoom. The PDMP is a detailed strategic plan focused on addressing critical challenges, long-term strategies, and future guidance in order to maintain a safe, reliable and cost-effective power delivery system. The PDMP will serve as a guide over a 20-year period, and... continue reading »"Pasadena Water and Power Hosts Virtual Power Delivery Master Plan Community Meeting"

Pasadena Water and Power Hosts Public Outreach Meeting for Water Rate Adjustments

Public Outreach Meeting scheduled for Wednesday, March 9; Public Hearing Scheduled for March 14 PASADENA, Calif.—The Pasadena City Council will hold a public hearing on Monday, March 14, at 5 p.m. via video/teleconference to consider the adoption of recommended water rate adjustments to existing rate structures, and a change in the definition of the capital improvement charge. The public is encouraged to participate via video/teleconference and submit public comments. As part of its continued public outreach campaign, Pasadena Water and... continue reading »"Pasadena Water and Power Hosts Public Outreach Meeting for Water Rate Adjustments"

Pasadena Water and Power Issues Notice of Public Hearing for Water Rate Adjustments

Public Hearing Scheduled for March 14 PASADENA, Calif.—Pasadena City Council will hold a public hearing on Monday, March 14, at 5 p.m. via videoconference/teleconference to consider the adoption of proposed water rate increases, adjustments to existing rate structures, and a change in capital improvement charges. The public is encouraged to participate via videoconference/teleconference and submit public comment. Earlier this week, Pasadena Water and Power (PWP) mailed a public hearing notice to all water customers. The notice includes recommended rate adjustment... continue reading »"Pasadena Water and Power Issues Notice of Public Hearing for Water Rate Adjustments"

City of Pasadena Announces Acting General Manager of Water and Power

PASADENA, Calif.—Interim City Manager Cynthia Kurtz has named Jeffrey Kightlinger as acting general manager of Pasadena Water and Power. Gurcharan Bawa retires from the role next week after serving the City of Pasadena for nearly 30 years. Kightlinger was the chief executive officer of The Metropolitan Water District of Southern California (MWD) from 2006 to 2021. MWD is the largest municipal water provider in the nation, delivering an average of over 2 billion gallons of water a day to 19... continue reading »"City of Pasadena Announces Acting General Manager of Water and Power"