'Tis the Season for Holiday Scams: A Warning From Pasadena Water and Power About Fraudulent Calls

PASADENA, Calif.—Due to an increase in fraudulent calls, Pasadena Water and Power (PWP) advises residents to be especially vigilant about scam calls demanding payment for utility bills. PWP will never call customers asking them to make payment over the phone. If you receive one of these calls, be advised that scammers are attempting to solicit money or personal information from you. They may demand that customers go to a nearby convenience store, like Rite Aid or CVS, and purchase gift... continue reading »"'Tis the Season for Holiday Scams: A Warning From Pasadena Water and Power About Fraudulent Calls"

Pasadena Water and Power Offers Bill Payment Deferral to Federal Employees

PASADENA, Calif.— Pasadena Water and Power (PWP) will offer residential customers who are federal employees the option to defer utility bill payments without penalty until March 1, 2019, or until the federal government resumes full operations. The utility will postpone collection activity and late fees for affected federal employees upon request.  The partial government shutdown, which began on December 22, 2018, has affected approximately 800,000 federal workers throughout the country. “The benefit of being a locally-owned utility is that it... continue reading »"Pasadena Water and Power Offers Bill Payment Deferral to Federal Employees"