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Vaccine Record Replacement Cards:  COVID-19 vaccine record replacement cards can be provided upon request for a $20 fee. Replacement cards cannot be mailed and can be picked up by appointment only. Call (626) 744-6121 to make an appointment.

FREE COVID-19 Vaccination Record:  Request vaccination record from Digital Vaccine Record (DVR) portal.

Avoiding Scams

Scammers are taking advantage of fears surrounding coronavirus. There are ways you can avoid scams and protect your money and personal information.

Families and Recreation

Pasadena and LA County provided programs and services for parents, support for families in need, and access to recreational based community activities.

Financial Relief Opportunities

Homeowners, renters, and businesses may have the opportunity for select financial relief within utility assistance, provider services, and eviction protection and mortgage forbearance due to the impacts of Covid-19.

Food and Nutrition Resources

Pasadena families and individuals in need of food or meal programs may be eligible for select resources and benefits through local, county, and state funded programs.

Homelessness Assistance Services

Individuals and families experiencing homelessness or at risk for homelessness may be eligible for Pasadena or LA County program support and access to care, shelter, and housing.

Mental Health Resources

The COVID-19 pandemic interrupted the daily lives of all Pasadena community members. You may be faced with new stressors while still feeling the effects of the pandemic. You are not alone. Help is available for children, adults, and families.


Our Senior population faces higher vulnerability against Covid-19, find out more information on available resources including, but not limited, to Healthcare, Social Connections, Transportation and Exercise programs.

Businesses and Worksites

Guidance Documents, FAQs and Protocols

The Pasadena Department of Public Health Department mask wearing requirements* and recommendations for public indoor settings are summarized below.

Please note that in workplace settings, employers must follow the Cal/OSHA COVID-19 Prevention – Non-Emergency Regulations.  In addition, per the Pasadena Health Officer Order, workers in healthcare facilities and direct care settings are required to wear masks when they are providing care or working in-person where patients, clients, and residents are present.

YOU* MUST wear a well-fitting mask:
  • In healthcare settings, including medical offices, long-term care settings and adult/senior care facilities, if you are providing patient care or working in patient care areas. Refer to the Pasadena Health Officer Order Requiring Wearing of Face Masks in Health Care Settings for more details.
    NOTE: Patients, clients and visitors must wear a well-fitting mask only if the health care facility is in outbreak status or there is evidence of high community transmission levels, as defined by the Centers for Disease Control and Prevention (CDC), within Los Angeles County.
  • If it is required by the site, including some business, schools, and workplaces.
  • If it is required by Public Health for managing an outbreak, including in workplaces and congregate settings.
  • If you have COVID-19 and must be around others until you end isolation. This includes when you are at home. If you are eligible to end isolation, continue to wear a mask around others from Day 6 through Day 10. The exception is that if you have two sequential negative COVID-19 tests taken at least a day apart, you do not need to wear a mask. Follow the Pasadena Public Health Department Guidelines for COVID-19 Cases (Isolation).
    NOTE: In workplace settings, workers who test positive for COVID-19 must wear a well-fitting mask after they return to work through Day 10.

* There are some people who should not wear a mask, such as children younger than 2, people with certain medical conditions or disabilities, and people instructed by their medical provider not to wear a mask. See Who should not wear a mask and Special Considerations for Persons With Communication Difficulties or Certain Disabilities.

It is STRONGLY RECOMMENDED that you wear a well-fitting mask:
(Unless required – see You must wear a mask above)
  • If you are a close contact to someone with COVID-19 for 10 days from the last day that you were exposed. This is especially important when around those at higher risk for severe COVID-19 disease. Follow all the instructions for close contacts at Pasadena Public Health Department Guidelines for COVID-19 Cases (Isolation) and Close Contacts (on page 4).
  • If you are at risk for severe illness, especially when you are in crowded or poorly ventilated places. Wear your most protective mask, such as a respirator (N95, KN95, KF94).
  • In healthcare settings, when visiting or receiving care.
  • On all forms of public transit, including trains, buses, shuttle buses, taxis, ride-shares, and medical transport.
  • In all transportation hubs, including airport and bus terminals, train and subway stations, seaports or other indoor port terminals, or any other indoor area that serves as a transportation hub.
INDIVIDUAL PREFERENCE whether you wear a mask:
(Unless required – see You must wear a mask above)
  • In state and local correctional facilities and detention centers
  • In homeless and emergency shelters
  • In any other public settings

No one can be prevented from wearing a mask to participate in an activity or enter a business.

Note: When masks are required, you are allowed to take off your mask while you are:

  • Actively eating or drinking.
  • Alone in a separate room or space.
  • Showering or swimming.
  • Receiving medical, dental, cosmetic, personal hygiene or personal care services (like a facial or shave) that cannot be done without removing your mask.
  • Receiving or providing a speech, occupational or language therapy session where temporary removal of the mask is necessary, as determined by the therapy provider.

Contact Information

Pasadena Public Health Department
Call for inquiries regarding public health services
(626) 744-6000

Report a Health Order Violation
Call the Citizen Service Center at
(626) 744-7311

Questions About City Services, Including Parking and Trash Collection
Call the Citizen Service Center at
(626) 744-7311
or visit

COVID-19 Public Health Heroes

Introducing Pasadena’s Public Health Heroes! The Pasadena Public Health Department is proud to recognize these staff members who went above and beyond to serve our community during the COVID-19 local health emergency. Read below to learn about each COVID-19 response team and their efforts to keep Pasadena residents safe and healthy throughout the COVID-19 pandemic and beyond.

The Pasadena Public Health Department will be updating the public dashboard Monday-Friday, and continuing to notify cases and close contacts throughout the week including weekends.

Pasadena COVID-19 Cases Dashboard

Pasadena COVID-19 Cases Dashboard

Pasadena COVID-19 Vaccinations Dashboard

Pasadena COVID-19 Vaccinations Dashboard