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Vaccine Record Replacement Cards: COVID-19 vaccine record replacement cards can be provided upon request for a $20 fee. Replacement cards cannot be mailed and can be picked up by appointment only. Call (626) 744-6121 to make an appointment. COVID-19 Vaccination Record via Email: Request vaccination record from the California Immunization Registry (CAIR) by completing the online form: https://cairforms.cairweb.org/AuthorizationToRelease/AuthorizationToRelease. Records will be emailed at no cost and may take up to 2-3 weeks. A valid email and photo ID are required to complete the request.
Avoiding Scams
Scammers are taking advantage of fears surrounding coronavirus. There are ways you can avoid scams and protect your money and personal information.
Families and Recreation
Pasadena and LA County provided programs and services for parents, support for families in need, and access to recreational based community activities.
- LA County Department of Children and Family Services
- Pasadena Parks and Recreation Information and Activities
- Pasadena Libraries Information and Resources
- Current Travel Restrictions and Recommendations
Financial Relief Opportunities
Homeowners, renters, and businesses may have the opportunity for select financial relief within utility assistance, provider services, and eviction protection and mortgage forbearance due to the impacts of Covid-19.
- State Financial Help
- California Mortgage Relief Program
- LA County Rent Relief Programs and Information
- Pasadena Water and Power
- County Financial Utility Bill Help
- SoCal Gas Assistance Programs
- Southern California Edison Assistance Programs
- Spectrum Internet Assist
Food and Nutrition Resources
Pasadena families and individuals in need of food or meal programs may be eligible for select resources and benefits through local, county, and state funded programs.
- Local Food Banks and Meal Programs
- CalFresh Food Benefits
- County Food Information and Support
- Women, Infants and Children (WIC) - Pasadena Parks and Recreation
- Pasadena Parks and Recreation Hot Meal Program
Homelessness Assistance Services
Individuals and families experiencing homelessness or at risk for homelessness may be eligible for Pasadena or LA County program support and access to care, shelter, and housing.
Mental Health Resources
The COVID-19 pandemic interrupted the daily lives of all Pasadena community members. You may be faced with new stressors while still feeling the effects of the pandemic. You are not alone. Help is available for children, adults, and families.
Seniors
Our Senior population faces higher vulnerability against Covid-19, find out more information on available resources including, but not limited, to Healthcare, Social Connections, Transportation and Exercise programs.
COVID-19 City News
PPHD Skilled Nursing Facility Guidance
PPHD Guidance
CDC Guidance
- Isolation and Precautions for People with COVID-19
- What to Do if You Were Exposed to COVID-19
- Stay Up to Date with COVID-19 Vaccines Including Boosters
- Protection and Prevention Activities for COVID-19
CDPH Guidance
- CDPH Face Mask Guidance
- COVID-19 Testing Guidance
- COVID-19 Outbreak Definitions and Reporting Guidance for Local Health Departments
Cal/OSHA Guidance
COVID-19 CA Guidance
COVID-19 Guidance Documents and FAQs
CDPH Guidance Quicklinks
- COVID-19 Guidance for Child Care Providers and Programs
- COVID-19 Public Health Guidance for K–12 Schools to Support Safe InPerson Learning for School and Youth Activities
- Resources for Family Members and Caregivers of Children and Youth with Special Health Care Needs and Disabilities
- COVID-19 Line List Template for Education Institutions
- Sample Notification Letters for Schools
COVID-19 Health Orders
Residents and Public Spaces
Guidance Documents, FAQs and Protocols
The Pasadena Department of Public Health Department mask wearing requirements* and recommendations for public indoor settings are summarized below.
Please note that in workplace settings, employers must follow the Cal/OSHA COVID-19 Prevention – Non-Emergency Regulations. In addition, per the Pasadena Health Officer Order, workers in healthcare facilities and direct care settings are required to wear masks when they are providing care or working in-person where patients, clients, and residents are present.
YOU* MUST wear a well-fitting mask: |
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* There are some people who should not wear a mask, such as children younger than 2, people with certain medical conditions or disabilities, and people instructed by their medical provider not to wear a mask. See Who should not wear a mask and Special Considerations for Persons With Communication Difficulties or Certain Disabilities.
It is STRONGLY RECOMMENDED that you wear a well-fitting mask: (Unless required – see You must wear a mask above) |
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INDIVIDUAL PREFERENCE whether you wear a mask: (Unless required – see You must wear a mask above) |
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No one can be prevented from wearing a mask to participate in an activity or enter a business.
Note: When masks are required, you are allowed to take off your mask while you are:
- Actively eating or drinking.
- Alone in a separate room or space.
- Showering or swimming.
- Receiving medical, dental, cosmetic, personal hygiene or personal care services (like a facial or shave) that cannot be done without removing your mask.
- Receiving or providing a speech, occupational or language therapy session where temporary removal of the mask is necessary, as determined by the therapy provider.
Contact Information
Call for inquiries regarding public health services
(626) 744-6000
Report a Health Order Violation
Call the Citizen Service Center at
(626) 744-7311
Questions About City Services, Including Parking and Trash Collection
Call the Citizen Service Center at
(626) 744-7311
or visit www.cityofpasadena.net/csc
COVID-19 Public Health Heroes
Introducing Pasadena’s Public Health Heroes! The Pasadena Public Health Department is proud to recognize these staff members who went above and beyond to serve our community during the COVID-19 local health emergency. Read below to learn about each COVID-19 response team and their efforts to keep Pasadena residents safe and healthy throughout the COVID-19 pandemic and beyond.
The Pasadena Public Health Department will be updating the public dashboard Monday-Friday, and continuing to notify cases and close contacts throughout the week including weekends.