COVID-19 Information for Residents Thursday, April 30, 2020

In an effort to keep you informed of developments related to COVID-19, the City of Pasadena offers the following information to the Pasadena community. Our goal is to disseminate accurate public health information, offer recommendations to prepare for and slow the spread of the virus, and provide links to resources for additional information.

For the most up-to-date information, follow us on social media at TwitterFacebookInstagram.

New Safer Streets Measures 

Due to the Safer at Home Order, there are fewer cars on the roads potentially traveling at higher speeds and posing a risk to residents who have taken to walking, running, and biking to stay active. The Department of Transportation (DOT) is implementing a number of strategies to enhance safety for all road users during the Safer at Home Order. Earlier this week, DOT began placing signage at entrances to residential neighborhoods throughout the city as a reminder to all of us to slow down. In addition, there is a modified traffic signal timing along 10 major city street corridors to reduce motorist speed and enhance safety. For more information on these measures and for a list of modified traffic signal timing intersections, click here.  

Vegetation Management Program (Brush Inspections)

The Pasadena Fire Department anticipates another hot, dry summer. With average to above-average rainfall over the last few months, hazardous vegetation will be well-grown by mid-summer. Therefore, it’s vital the department continues to conduct hazardous vegetation inspections.

In keeping in line with the City’s COVID-19 health order, fire personnel will wear face masks and practice social distancing when encountering homeowners. Fire personnel will work with homeowners to gain compliance during inspection to clear vegetation, but homeowners should recognize that brush clearance is essential to prevent brushfires, protect property, and save lives. For more information on brush inspections, click here. 

#PasadenaStaysHome Photo Contest 

By continuing to stay at home, you’re flattening the curve and saving lives, and that makes you a hero! Pasadena has great respect for all of its heroes, including you, so let's get social!  We want you to submit a photo of what staying home to save lives looks like - for you. Has your kitchen turned into a classroom? Has your living room turned into an office, or maybe a workout studio? And how in the world are you keeping the kids entertained? We want to know. 

We'll be creating a video compilation of photos we've received to share on our social media channels and KPAS TV. Photos can be submitted using this form, or post a photo to Instagram, Facebook or Twitter using the hashtag #PasadenaStaysHome (and tag a friend to do the same!). 

Multi-Unit Housing Pool Guidance

Residential pools at apartment and condominium complexes have not been ordered to close, but many property managers and homeowner’s associations (HOAs) have chosen to close pools, spas, and barbecue areas in an effort to slow the spread of COVID-19 and protect residents. If a property management company or HOA decides to open the pool, they are responsible for creating a disinfection plan, posting signage, implementing social distancing protocols and hygiene recommendations, and conducting a pool safety check. Click here to view the Public Health Department's guidance.

Building & Safety Permits - Temporary Submittal Procedures
The City of Pasadena Building & Safety Division continues to accept and process applications during the local state of emergency. Although the Permit Center remains closed to the public, permit applications, new submittals, resubmittals and revisions can still be submitted online. For more information and FAQ's about the temporary submittal process, click here

Pasadena Restaurant Week - Enjoy From the Comforts of Home!

From now until Sunday, May 2nd, Pasadena's restaurateurs are coming together for the annual Pasadena Restaurant Week.  This year, the event takes place with a twist - as a take out edition! Restaurants are an important part of the community. Restaurants employ people whose familiar faces greet and welcome the community in. Now, more than ever, restaurants and their employees need the support of the community. Whether you order take out or buy a gift card, show Pasadena's restaurants and eateries a little extra love. To view a full list of Pasadena restaurants offering take out and delivery, click here.

COVID-19 Testing Continues at the Rose Bowl 

Free COVID-19 testing is available at the Rose Bowl Stadium Monday - Friday for all those with symptoms AND critical front-line workers, with or without symptoms. Critical front-line workers include first responders, critical government personnel, healthcare professionals, grocery workers, construction workers, delivery, rideshare, public transit drivers, and credentialed members of the media. Even those exhibiting mild symptoms should get tested.  Appointment required. Register now. 

Are we there yet? Coronavirus Update from Huntington Hospital and the Pasadena Public Health Department

Join local Infectious Disease expert Kimberly Shriner, MD, of Huntington Hospital and Pasadena Public Health Department's Epidemiologist Matt Feaster, PhD., for a free tele-noon hour conversation on Wednesday, May 6, 12:30-1:45 p.m.Are we there yet? Coronavirus Update. Questions from the audience will be answered.  This event is free, and open to the public. Pre-registration is required. Click here to register and for more information.

Interactive COVID-19 Pasadena-Specific Dashboard 

The Public Health Department has developed a dashboard that presents Pasadena-specific data on the COVID-19 pandemic. The cumulative number of cases, demographics, and a list of facilities with one or more confirmed cases will be updated daily.  To view the dashboard and see Pasadena's curve, click here.

New Pandemic Unemployment Assistance Program Is Live
As part of the CARES Act, the State of California just launched the Pandemic Unemployment Assistance (PUA) program through the State's Employment Development Department. PUA provides assistance for unemployed or partially unemployed individuals who are not eligible for regular unemployment insurance and who are unavailable to work due to COVID-19 related circumstances. For more information, click here.

Local Stimulus Utility Rebate Checks  
Last week, eligible PWP electric customers began receiving their rebate checks from the City of Pasadena. The rebate check is for an amount of the Underground Utility Surtax (UUG Surtax) that was paid by electric customers for the past two-year period, from April 2018 through March 2020.  If you have questions or would like more information call (626) 744-4005 or click here.

PWP Bill Payment Assistance Program

Experiencing financial difficulties due to COVID-19? PWP is now accepting sign-ups for a monthly bill payment assistance program over the phone. Eligible customers can receive a $10 per month credit. Learn more at

Complete the 2020 Census

Everyone counts in Pasadena! Go to and complete the 2020 Census form online. Responses are confidential and will help Pasadena get its fair share of federal funding to support schools, hospitals, emergency response, housing and healthcare programs, and so much more our community members rely on. For more information on the Census, click here.

PUSD Family Needs Survey

To better understand how the Pasadena Unified School District and community partners can best serve students, staff, families, and caregivers during the physical closure of schools, PUSD is conducting a short 3 to 5-minute confidential Family Needs Assessment Survey. The survey ends on May 3, 2020. 
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Helpful Links Regarding COVID-19 & City:

To get in touch with the City, contact the Citizen Service Center, (626) 744-7311, from 7:30 am – 5:30 pm Monday - Friday.