COVID-19 Information for Residents Thursday, April 9, 2020

In an effort to keep you informed of developments related to COVID-19, the City of Pasadena offers the following information to the Pasadena community. Our goal is to disseminate accurate public health information, offer recommendations to prepare for and slow the spread of the virus, and provide links to resources for additional information. 

For the most up-to-date information, follow us on social media at TwitterFacebookInstagram.

City of Pasadena Approves Stimulus Effort to Support Utility Customers

This week, the City Council approved a plan to issue rebate checks to all Pasadena electric customers—both residents and businesses— in the coming weeks. The rebates will be issued to all current residential and commercial electric customers. If you are a PWP electric customer, you can expect to receive a rebate check within four to five weeks. For more information, click here or call the City Service Center, 7:30 a.m. to 5 p.m., Monday through Friday at 626-744-7311.

City and PUSD Will Offer Grab & Go Meals to Children This Weekend!

The “Grab and Go” breakfast and lunch service for families with children 18 and younger will be available this weekend, April 11th and 12th.  Pre-packed meals are available for pick up at seven PUSD schools from 9 - 11 a.m. For more information, click here.

Resources for PUSD Students and Families during COVID-19 School Closure

The Pasadena Unified School District has compiled a helpful list of resources available to support our community through this crisis including curriculum, instruction, and academic support, social and emotional well-being, physical health and food access. Although focused on school-aged children, the resources listed are of value for all ages.  For more information, click here.

Expand Your Horizons from Home

Here are three resources to keep you enlightened, entertained, and active while safer at home:

  1. Connect Pasadena features free virtual content from Pasadena businesses and cultural institutions. Content includes arts and culture; fitness, yoga, and mindfulness; children’s activities; cooking and baking; learning and education; technology and innovation; and music and performing arts. For more information, click here.
  2. Pasadena Unified School District has curated a wonderful directory of Virtual Field Trips for museums, zoos and aquariums around the world. For more information, click here.
  3.  The Pasadena Public Library reminds us to stay connected, virtually, by exploring audiobooks, eBooks, music, movies and TV shows, digital comics, graphic novels, and digital magazines all available to download free. For more information, click here.  

The Library also has electronic research and enrichment resources available to support homework and school research projects, and specialized content for early learners.  To. view the Library’s extensive online services and materials, visit the Library’s website or call (626) 744-4066, option 7, or

Spring Cleaning Reminder- What To Do With Bulky Items

Spring time is a good time to thoroughly clean and organize a home or office. Pasadena residents are reminded that essential City services like bulky item pick up remain available so there's no need to leave large items on the street and sidewalks. Not to mention pothole repair, sidewalk repair, and street light repair services all continue at this time.  To submit a request for service, contact the Citizen’s Service Center webLiveChat, or phone at 626-744-7311Click here to download the mobile app so that you can submit service requests any time.

LA County Launches Critical Delivery Service

Starting today, LA County is offering a free delivery program for older adults and individuals with disabilities. The Critical Delivery Service (CDS) program will deliver groceries, household items, and other vital necessities to those who cannot leave home due to COVID-19. To learn more about the program, call 888-863-7411, Monday-Friday, 8:00 a.m.-5:00 p.m or view theFact Sheet, here.

Reminder- What to Do If You Are Sick

Individuals who test positive for COVID-19, including those who are told by a clinician that they are presumed to be positive for COVID-19, are required to self-isolate for a period of 7 days and 3 days of being symptom free. Additionally, those who have been in close contact with someone who is positive or presumed positive must quarantine themselves for 14 days from their last exposure to that person. It is critically important that everyone adheres to all the social distancing measures and practice good public health hygiene, including washing hands as frequently as possible.

Staying Well While Safer at Home

If you’re feeling stressed, depressed or anxious, and need to talk with someone, LA County Department of Mental Health (LACDMH) has resources available to help you during these trying times. Call LACDMH’s 24/7 Access Line (800) 854-7771 or Text “LA” to 741741 for mental health support, resources, and referrals.

Support Pasadena Restaurants- Help Them Keep the Light On! 

Many Pasadena restaurants continue to offer takeout and curbside delivery.Support our local businesses so that they can remain open and keep people employed.  The new and improved restaurant directory is organized by cuisine type and is updated every 24 hours, Monday-Friday. For more information and to access the restaurant directory, click here.

Just a Reminder - Parks, Open Spaces and Trails Closed This Weekend

Pasadena’s parks, open spaces, and trails will be closed on Saturday, April 11and Sunday, April 12. The County of Los Angeles and neighboring cities will also close parks, open spaces and trails.  This closure is a precautionary measure to protect our community members from COVID-19.

We thank the community for its patience and understanding.
The public is reminded that congregating with members outside of one’s household is not allowed at this time. 
Celebrate together, safely, and at home.

Helpful Links Regarding COVID-19 & City:

To get in touch with the City, contact the City Service Center(626) 744-7311, from 7:30 am – 5:30 pm Monday - Friday
Follow the City of Pasadena on Social Media for frequent updates: TwitterFacebookInstagram