La County/City COVID-19 Drive-Up Mobile Testing Sites Frequently Asked Questions

How are COVID-19 testing sites determined?

Initially, sites have been determined by geographic location. The goal is to develop a network of testing sites across the region. The City of Los Angeles selected sites within the city’s boundaries. When the County-City partnership began last week, the goal was to ensure accessibility for all Los Angeles County residents. Sites are geographically spread out: Antelope Valley, San Gabriel Valley, Pomona, and the South Bay. More communities will host sites soon.

Dr. Kazan has and continues to reach out to healthcare stakeholders all across Los Angeles County. Where centers have begun their own testing programs, he looks to support and scale their efforts, ensure that they have adequate supplies, and merge them into the network. Currently, that network is housed at http://coronavirus.lacity.org/testing

When will testing sites start working?

For the most up to date list of testing sites and availability visit: covid19.lacounty.gov/testing

How can I get tested? Who gets priority for testing? Am I eligible?

At this time, testing is limited in Los Angeles. We are working to expand testing as quickly as possible to provide this service to all Angelenos who need it.

For the moment, these tests are strictly limited to residents of Los Angeles County who are in the most high-risk categories and most vulnerable.

Individuals eligible for testing at this time include:

● Those with symptoms who are 65 and older

● Those with symptoms who have underlying chronic health conditions

● Those who are subject to a mandatory 14-day quarantine period due to a confirmed COVID-19 exposure (with more than 7 days of quarantine remaining)

For people who prefer not to visit a drive-through test center, there are a limited number of tests available at a walk-in clinic. Select the Carbon Health-Echo Park location. For more questions about testing, please visit our FAQ for answers to frequently asked questions.

What should I do if I'm experiencing severe symptoms?

If you or a family member are experiencing severe symptoms, please call your

doctor. If you are experiencing a life-threatening emergency, please dial 9-1-1.

Can I just show up at a testing site?

No, tests are by appointment only. Each testing client must give their registration number, which is generated by the screening website http://coronavirus.lacity.org/testing.

What does the test consist of? How long does it take?

There are two types of tests: a nasal swab and an oral swab. The nasal swab is administered by hospital or fire department staff. The oral swabs are self-administered, meaning clients must swab their own mouths/throats using instructions provided to them at the site. The testing process takes between 5 and 10 minutes but waiting times may vary.

What do I do if all of the appointment times are full?

We are adding more testing sites. Please check back to see when additional testing sites and appointments become available.

How far in advance can I schedule a test appointment?

Test appointments are available for the following day only.

How do I cancel my test appointment?

You do not need to do anything to cancel your testing appointment. If you do not show up, the test will be reallocated to another client.

When do I need to arrive for my test appointment?

Please arrive at the scheduled time listed on your confirmation email.

Can I have other people in my car when I arrive for testing?

Yes, but please do not expose others if you suspect you are ill. Only those with confirmed appointments will be tested.

Do I need to do anything to prepare for my test appointment?

Please do not eat or drink anything 20 minutes before your testing appointment.

Are all the sites “drive-up,” or do I have to go inside a medical center?

Most of the locations are drive-up mobile testing sites, but there are a limited number of tests available at a walk-in clinic. Select the Carbon Health-Echo Park location.

Other healthcare provider agencies do offer testing inside clinics, but these sites are designed for you to stay in your vehicle for your convenience and for the safety of the healthcare staff.

Do I have to get out of my car?

No, tests will be done while you remain in your vehicle.

What if I don’t have a car?

You will still be tested. The sites accommodate pedestrian traffic, as long as the patient has an appointment.

Will each site have the same test?

No, some sites administer the nasal test, some administer the oral tests, and some administer both. It depends on the site’s staff and the kits available.

Does it cost anything to get a test?

No. There are no out-of-pocket costs to be tested.

How long does it take to get test results?

We estimate between 3-4 days. Positive results are shared by phone, negative results are shared through email. During that time, it is essential that the sick person remains at home in isolation. They should arrange for others to provide groceries, medicines, etc. whenever possible to avoid exposing others. Even if the test is negative, the sick person should remain at home until any fever has resolved and any other symptoms are significantly improved. For more information and great resources, please visit http://publichealth.lacounty.gov.

How many clients can the testing sites serve in a day?

Depending on size and staff, each site can test between 100 to 500 individuals per day, once the site is fully operational. The sites’ capacity for testing will increase. For example, on April 1, 2020 in Glendale, 96 clients were tested. These daily numbers will scale up and continue to grow.

Do you have a goal for how any tests can be performed in a day?

Our goal is to test 10,000 clients per day throughout Los Angeles County. This is based on the current partnerships we’ve developed so far.

Who staffs the testing sites?

The sites in the City of Los Angeles are staffed by the Los Angeles Fire Department. The sites located at hospitals and medical group campuses are staffed by hospital personnel. At other sites (including Antelope Valley Mall, South Bay Galleria, and the Fairplex), staff are from hospitals, healthcare organizations, Los Angeles County Disaster Service Workers, and members of the County of Los Angeles Fire Department.

How were testing sites developed and set up?

Our drive-up mobile testing sites were developed by collaborating with health systems. The County of Los Angeles partnered with Dignity Health, for example, to develop the

Glendale and Northridge sites. The Beach Cities Health District (BCHD) and Providence are the partners for the South Bay Galleria site. The Pomona Valley Hospital Medical Center and Casa Colina Hospital are assisting with the site at the Pomona Fairplex. Antelope Valley Hospital and Palmdale Regional Medical Center are assisting with site at the Antelope Valley Mall in Palmdale.

Where can I get more information?
Visit http://coronavirus.lacity.org/Testing and http://publichealth.lacounty.gov

What if I do not have digital capabilities or access? Can I still get tested?

Residents of LA County without digital access can call 2-1-1, where operators can assist with online registration to determine eligibility and appointment details.