UPDATE on the Opening of Emergency Cooling Centers & Water Safety


COVID-19 Emergency Operations Center


April 24, 2020

Los Angeles County Joint Information Center - COVID-19



The County of Los Angeles is regularly updating resources on COVID-19 and offers today's update in an effort to keep you and yours informed. Please share the following up-to-date information:

Emergency Cooling Centers Open

Hot Weather

The County of Los Angeles, at noon today, opened emergency cooling centers for LA County residents in greatest need of relief during this weekend's hot weather. Vulnerable populations, such as the elderly or those who do not live in air-conditioned homes, who may need relief from the heat are asked to keep the following in mind, when visiting a Center:

  • Emergency Cooling Centers are free of charge and intended for people who urgently need relief from the heat.
  • All visitors should bring with them and wear a face covering at all times.

Dates and Hours of Operation:

Centers are open today, April 24 and Saturday, April 25 from 12:00 p.m. to 6:00 p.m.

Operations & Safety Procedures:

  • Centers are staffed by trained LA County Department of Public Social Services employees.
  • Staff & visitors practice social distancing, keeping at least 6 ft away from one another.
    • Exception: members of the same household can be closer than 6ft apart.
    • To maintain social distancing, staff may limit the number of visitors at any one time.
  • Visitors who have COVID-19 symptoms (cough, fever, or difficulty breathing) or are actively following isolation or quarantine orders may not enter.
  • Hand sanitizer, soap and water, or effective disinfectant are available to visitors & staff at each location.
  • Staff cleans & disinfects surfaces frequently, focusing on high-contact areas.


  • Whittier Community Center (7630 Washington Ave., Whittier)
  • Jocelyn Center (210 N. Chapel Ave., Alhambra)
  • Buena Vista Library (300 N. Buena Vista St., Burbank)
  • Robinson Park Community Center (1081 N. Fair Oaks Ave., Pasadena)
  • Lincoln Heights Senior Center (2323 Workman St., Los Angeles)
  • Mid-Valley Senior Center (8801 Kester Ave., Panorama City)
  • Robert M Wilkinson Multipurpose Center (8956 Vanalden Ave., Northridge)
  • Sherman Oaks East Valley Adult Center (5056 Van Nuys Blvd., Sherman Oaks)
  • El Cariso Community Regional Park (13100 Hubbard St., Sylmar)
  • Colonel Leon Washington Park (8908 South Maie Ave., Los Angeles)

For additional information, including a map of Emergency Cooling Centers click here.

To obtain assistance over the phone with locating the nearest Emergency Cooling Center, dial 2-1-1. Multilingual staff is ready to assist. 

Water Safety During Hot Weather

Water Safety

As the weather heats up, LA County families with access to swimming pools are reminded of the importance of water safety:

  • Never take your eyes off a child that is near or in a swimming pool; children can "drown without a sound."
  • Don't rely on fences or barriers and inflatable devices for safety in a swimming pool
  • Even if your child has had swimming lessons, they are still at risk for drowning; nothing substitutes adult supervision.
  • Learn CPR, you never know when you might need this life-saving skill.

For more hot weather safety tips, visit LA County's Fire Department website.

COVID-19 Digital Communications Guide

View our updated COVID-19 Digital Communications Guide, and get tips on Best Practices, Do's and Don'ts, Key Messaging, and our Social Media Toolkit - with multi-lingual graphics and messages like the ones seen below. 

Access our Social Media Toolkit, here.

COVID-19 Social Media Toolkit

Need to stay cool? No problem. Emergency cooling centers are open to help you beat the heat. For hours and locations, visit: ready.lacounty.gov/heat

Spanish:¿Necesita mantenerse fresco? No hay problema. Los centros de enfriamiento de emergencia están abiertos para ayudarlo a combatir el calor. Para horarios y ubicaciones, visite: ready.lacounty.gov/heat

Mandarin: 想保持涼快嗎? 沒問題。 應急空調中心已開放,可幫助您降溫。 開放時間和地點,請瀏覽:ready.lacounty.gov/heat

Korean: 시원하게 있고 싶으십니까? 문제 없습니다. 비상 냉각 센터는 열을 이길 수 있도록 열려있습니다. 시간과 장소는 ready.lacounty.gov/heat 을 방문하십시오.

Additional Resources

The County of Los Angeles appreciates your continued partnership in responding to COVID-19 questions and needs of residents. For additional information, please visit: