About the Pasadena Fire Department

Fact Sheet

Mission Statement

The mission of the Pasadena Fire Department is to provide protection of life, property, and the environment from the effects of fires, medical emergencies, and hazards; we engage the community in our mission through progressive community outreach.

Values Statement

The members of the Pasadena Fire Department take pride in our commitment to professional service by maintaining our skills, knowledge and abilities. All members of the Department will conduct themselves in an ethical manner conforming to a moral standard of right versus wrong by treating each other and the people we serve humanely, decently, and honestly.

We subscribe to the following values

Flexibility

Pasadena Fire Department members will adapt to the ever changing needs of our community, the organization and the environment.

Integrity

As members of the Pasadena Fire Department, we strive for honesty and fairness in our dealings with our customers and each other. We are honorable to our profession and we inspire each other to maintain trustworthiness, openness and sincerity.

Accountability

Members of the Pasadena Fire Department will be accountable to each other and the community we serve. We accept responsibility for our decisions and actions.

Fire Chief Bio

Chad Augustin
Fire Chief Chad Augustin

Chief Augustin comes to Pasadena from the Sacramento Fire Department (SFD) where he worked for more than 20 years and in a broad range of areas including operations, administration, human resources, professional standards, training, emergency medical services and fire prevention.

SFD is a full-service agency with 650 sworn and 70 civilian employees serving large, diverse community of 500,000.  Chief Augustin began as a Firefighter Paramedic and moved through the ranks to the position he held since 2015 as Deputy Fire Chief,

Chief Augustin was responsible for SFD’s Fire Operations and Emergency Medical Services divisions. He oversaw daily operations of 24 fire stations with an annual budget responsibility of $100 million and has experience with Hazardous Materials, Urban Search and Rescue, large-scale emergency/disaster incident management, and developing short- and long-range plans. Chief Augustin has provided leadership in support of high-quality EMS care and transportation and streamlined the emergency response model for ambulance dispatch as well as managed cost recovery efforts and billing improvements.  He has served as program manager for California Task Force 7 and dedicated time and resources to the community with a focus on supporting inner city youth and middle and high school students.

Chief Augustin earned a Master of Legal Studies degree from the University of Arizona where he graduated Magna Cum Laude, a bachelor’s degree in Fire Administration from Waldorf University, and holds a Chief Officer Certification from the California State Board of Fire Services. He is a certified paramedic and has worked as a flight paramedic for numerous years.

In his free time, Chief Augustin enjoys CrossFit, Aviation as a fixed-wing pilot and working with the youth in the community to achieve their goals.

Chief Augustin looks forward to serve the Pasadena community. He and his wife Sandra of 24 years are excited to be residents of Pasadena.

Fire Department Accreditation

The Center for Public Safety Excellence’s (CPSE) Accreditation Program, administered by the Commission on Fire Accreditation International (CFAI) allows fire and emergency service agencies to compare their performance to industry best practices in order to determine community risk and safety needs, evaluate the performance of the department, and establish a method for achieving continuous organizational improvement.

Accreditation is a comprehensive self-assessment and evaluation model that enables organizations to examine past, current, and future service levels and internal performance and compare them to industry best practices. This process leads to improved service delivery.

Pasadena Fire Department was accredited by CFAI on August 2015, after preparing a complete evaluation of performance indicators divided into 12 separate categories that was submitted for peer review. The Department continues to perform assessments and evaluations to meet internal, national, and internationally recognized benchmarks to ensure a high quality of fire and emergency services in our city for residents, community members, business leaders, and city officials.

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ISO - Class 1 City

The city of Pasadena and Pasadena Fire & Rescue are proud to announce our designation as a Class 1 City by the Insurance Service Office (ISO), the highest possible rating for a municipality. Class 1 represents exemplary fire protection, and Class 10 indicates that the area’s fire-suppression program does not meet ISO’s minimum criteria.

The Class 1 designation is determined by assessing the city’s ability to suppress fires, including facilities and practices such as the amount of personnel training, deployment of resources, the compliment of fire apparatus, the 911 dispatching system and the adequacy of the city’s water supply. A Class 1 city designation can also equate to lower insurance premiums for our residents and business owners depending on their respective insurance carriers.

Pasadena is amongst a select group of 132 cities nationally and 14 in California to carry a Class 1 rating from ISO.

Insurance Services Office (ISO) Designates City of Pasadena as a Class 1 City