FAQ's

The California Fire Code, regulating fire extinguisher requirements varies with the different type of hazard classification of the building. A general rule for a commercial building, with no special hazard classification, is an extinguisher with a 2A:10BC rating placed within 75 feet travel distance to all areas.

Businesses may contact a fire extinguisher maintenance company to make arrangements for servicing.

Residential smoke detectors are early warning devices to wake a sleeping person or persons. Smoke detectors should be placed in each bedroom (sleeping area) and in the hallway leading to the bedrooms.

No, a residential smoke detector is an early warning device to wake sleeping people.

Call the fire department at (626) 744-4668 or stop by the Administration office at 215 N. Marengo Avenue, Suite 195 between 8:00 a.m. and 5:00 p.m. Reports can typically be available three business days after your request. It can be picked up at the office or mailed upon receipt of check. There is a $20.00 fee.

Call the fire department at (626) 744-4112 or drop by the Administration office at 215 N. Marengo Avenue, Suite 195 between 8:00 a.m. and 5:00 p.m.. Medical reports are confidential and can only be provided to the patient with proper ID or to a representative of the patient with a signed release. The fee is ranging from $15 – $22 dollars.

Sorry, we are no longer giving out patches to the public; they are for official department use only.

The department does not offer CPR classes. We suggest you contact the local Red Cross.

Use of any fireworks within the City of Pasadena is prohibited.

We are called to assist the public with many different situations. These include but are not restricted to assisting with flooding, helping the elderly or infirm back into bed, and investigating unusual situations (electrical/smoke/possible hazardous conditions). We typically do not rescue cats from trees.

The firefighters are the first responders for all medical emergencies. The eight fire stations are strategically located throughout Pasadena, so our response times can have a positive effect on medical emergencies. All of the firefighters in Pasadena are certified Emergency Medical Technicians (EMT-P) and EMT-D (defibrillation certified to help those who have cardiac related emergencies that should be defibrillated as soon as possible). All Pasadena apparatus have advance life support capability.

Yes, state vehicle code mandates that while responding Code Three, an emergency response vehicle must have all emergency lights on and the siren sounding. A Code Three response is initiated when life, property or the environment is in immediate jeopardy (ie. bleeding, breathing problems, fire, hazardous materials going down a storm drain).

Everything that we do requires us to work as a team, whatever the emergency. To arrive very quickly, we must stay together and close to our fire apparatus (vehicles). Your safety and ours depends on the team being together and ready to respond to aggressively mitigate the emergency to which we have been called.

There are firefighters on duty 24 hours a day, 7 days a week in Pasadena. We work 24 hour shifts from 7 a.m. to 7 a.m. the next morning. This means that we work 17 hours one day and 7 hours the next. We have three different shifts each working 56 hours a week.

The gear we wear weighs about 56 pounds. The clothes are called “turn-outs” or “bunker” gear as they originally were turned inside out and kept next to bunks to facilitate a quick change at night. The turnouts are made of a material called Nomex which is fire retardant but not fireproof, so it will burn. We must be able to put our turnouts on in less than a minute. And yes, it does get rather warm in the summer as we must wear these clothes when we respond to structure fires, hazardous materials incidents, and traffic accidents.

Call the fire department Administration office at (626) 744-4675 to schedule tours of the fire stations or to schedule a presentation at your facility.

YES! Please feel free to click here to access the City of Pasadena General Fee Schedule for the current fiscal year.

Yes, there is a fee for an assessment. Please feel free to click here to access the City of Pasadena General Fee Schedule for the current fiscal year.

No. The Pasadena Fire Department is an ALS (Advanced Life Support) service and only goes on calls in Pasadena that have been dispatched 911 calls.

The primary responsibility of any of PFD Medical First Responder is for your care. Paramedics will not provide services that are not needed based on professional, medical judgement and cannot provide cost estimate for services.

PLEASE do not waste precious seconds looking up the telephone number and calling the Fire Administration office. We do not handle emergencies. DIAL 911 RIGHT AWAY!

As much as your PFD Fire personnel love animals, it is not feasible to use fire apparatus and personnel to possibly take away from emergency calls to help serve/save human lives. We are pretty confident that if kitty got in the tree, they will eventually come down too. They are very smart!

Yes.

You have a right to your medical information and PFD does not charge the patient for their own record. You will have to fill out a form and provide certain documentation. Please call our EMS Division at 626-744-4112 for assistance with that.

We wish it was always as easy as simply transporting a patient to the nearest hospital! However, there are several factors that come into play when it comes to determining transport location to a facility. A couple of factors are:

*The nearest hospital is full and diversion is necessary (i.e., the hospital is not taking in anymore ER patients because they are full). Paramedics must transport to another facility.

*Based on the type of incident, it may be necessary to go to a specific facility that specializes in a certain type of care. For example, a patient may need to go to a facility that specializes in stroke and other heart-related emergencies. Or, if it’s a trauma emergency involving a child, it may be best for them to be transported to a hospital that specializes in that form of care and has the necessary equipment to treat the patient, even if it’s not w/in Pasadena.

We always do our best to do what is best for our patients!