Professional Standards

Values

The members of the Pasadena Fire Department take pride in our commitment to professional service through the progressive development of our skills, knowledge, and abilities. All members of the department will conduct themselves in a manner conforming to the highest moral and ethical standards.

ACCOUNTABILITY

We are responsible to each other and the community we serve.

INTEGRITY

We are honest and fair in our interactions with our community and with each other. We uphold the highest standards of respect, professionalism, and excellence.

FLEXIBILITY

We adapt to the dynamic needs of our community, the organization, and the environment.

Recognition

Recognition is one of the best ways to boost morale and improve work ethic. The department strives to provide a supportive environment for its employees. If you feel that a member of the Pasadena Fire Department deserves to be recognized for their impact on you or your family members, please take the time to tell us of your encounter. We would like the opportunity to recognize them.

Complaint

On occasion an employee may lose sight of the Pasadena Fire Department Values by not performing at a standard that is expected. For that reason, the Professional Standards Unit was created to handle and investigate such claims of substandard treatment, performance or questionable conduct.
Please take moment and let us know about your experience. The Pasadena Fire Department is committed to conducting a thorough investigation into every complaint received. All investigations are conducted objectively, while maintaining public confidence and Department integrity.