The City of Pasadena contracts with the Housing Rights Center, a non-profit civil-rights organization, to provide information to the public about housing discrimination and landlord/tenant rights and responsibilities.
Housing Rights Center
Housing Rights Hotline: 800-477-5977
Email: info@housingrightscenter.org
Pasadena Location:
Jackie Robinson Center
1020 N. Fair Oaks Avenue
Pasadena, CA 91103
(626) 791-0211
What is Fair Housing?
Fair Housing means that you have the right to live where you choose without fear of discrimination based on your personal characteristics. Federal and state laws prohibit discrimination based on the following characteristics:
- Race
- Color
- Religion
- Gender
- National Origin
- Familial Status (*Families with children under 18 yrs. old)
- Physical and/or Mental Disability
- Sexual Orientation
- Marital Status
- Ancestry
- Age
- Source of Income
- Gender Identity & Gender Expression
- Genetic Information
- Or Other Arbitrary Basis
Common Forms of Housing Discrimination
- Refusing to rent or sell housing to someone because of their race.
- Prohibiting children from being outside in common areas or enforcing a curfew that only pertains to children.
- Refusing to do timely repairs for tenants of a particular nationality or religion.
- Using advertisements that express or suggest a rental preference, for example, “ideal for single working professionals” or “Jewish only”.
- Harassing a tenant on the basis of his or her sexual orientation or gender identity.
- Refusing to rent a second-floor apartment to a family with children.
- Refusing to allow a tenant with disabilities to have a service animal in his or her unit.
Denial of Language
Accessible Services
A complaint regarding the denial of language accessible services, or regarding the quality of language accessible services, including interpreters or translated materials, may be made in person or in writing. Complainants may use the Limited English Proficiency Complaint Form found here, but are not required to do so.
LEP Complaint Form - English
LEP Complaint Form - Spanish
LEP Complaint Form - Armenian
LEP Complaint Form - Chinese
Violence Against Women Act
The Violence Against Women Act (VAWA) provides protections for victims of domestic violence, dating violence, sexual assault, or stalking. VAWA protections are available equally to all individuals regardless of sex, gender identity, or sexual orientation. The Emergency Transfer Plan provides guidance to participants in rental assistance programs operated by the City of Pasadena Housing Department.
Emergency Transfer Plan
Certification of Domestic Violence - English
Certification of Domestic Violence -Spanish
Certification of Domestic Violence -Armenian
Language Access Plan
The Language Access Plan outlines the Housing Department's policies and guidelines for providing language accessible services to individuals that are limited English Proficient and/or Deaf or Hard of Hearing.
Language Access Plan - English
Language Access Plan - Armenian
Language Access Plan - Spanish