Fiber Services

The City of Pasadena owns and operates approximately 50 miles of fiber network within Pasadena. The fiber infrastructure supports City business and transportation operations, and also provides the foundation for a variety of business-oriented services that the City offers currently and plans to expand in the future. Currently the City does not provide service in residential areas.

Service Offerings

Campus Connections

For businesses seeking to connect multiple facilities within Pasadena, the City offers either dark fiber leases or lit services between locations within Pasadena.  With a dark fiber lease, the customer lights the fiber itself.  For customers that prefer service, the City can offer the security and dependability of a private, secure campus network, with bandwidths of 1 Gbps, or 10 Gbps.

Access to Lit Services

For businesses interested in Internet access and related services, Pasadena can also provide access to lit services, such as Internet access and connectivity to local colocation and regional colocation and peering sites.  The City offers 100 Mbps, 1 Gbps, and 10 Gbps connections.

On-Net locations

Available On-Net locations throughout the City of Pasadena.

Broadband Information

Are you looking for broadband or fiber-based services for your Pasadena-based business? The providers listed below offer a variety of broadband and fiber-based business services locally. The City of Pasadena is providing this information to assist existing and new local businesses get connected with the broadband services they need.

Please note: Information is current as of the “Verified” date shown. Not all providers offer service citywide.

If your company provides broadband or fiber-based services to Pasadena businesses and you would like to be included on this list, please contact Christopher Huynh at (626) 744-7329 or chuynh@cityofpasadena.net.

The City doesn’t guarantee the accuracy of the information below. It is provided as a courtesy to the business community to help local firms connect with broadband service providers.

Internet, Data Networking & Transport Services, Telephone, Voice Services, TV

Fiber-Based Providers

Company Name Services Offered

5x5 Telecom

www.5x5tele.com

Jasmine Moreno
Director of Sales
(213) 559-1004

jasmine.moreno@5x5tele.com

Verified August 13, 2022

Internet & Data Services:

  • Business Internet Access
  • Direct Internet Access
  • IP Transit & Transport
  • Business Ethernet Transport (Point-to-point)
  • Dark Fiber/Direct Fiber
  • Fixed Wireless
  • 5G & 4G LTE service
  • Colocation

Voice Services

  • VoIP Telephone Service & PBX
  • Unified Communication Services
  • SIP Trunking

Managed Services:

  • SD-WAN
  • Managed Firewall & Network Services
  • Managed Wi-Fi Services
  • Managed Security Camera Services
  • Professional Services (IT consulting)
  • Network Engineering & Design Services

 

 

AT&T

www.att.com

Veronica Vargas
(213) 479-4003
Vv8562@att.com

Verified Nov 2022

Business Ethernet, Direct Fiber, Internet, Managed Services, Voice Services, Security Services, Wireless, U-Verse TV

 

 

CITY OF PASADENA

Visit Site

Christopher Huynh
Fiber Program Administrator
(626) 744-7329
chuynh@cityofpasadena.net

Verified Aug 18, 2022

Dark fiber, Business Ethernet over fiber, Wavelengths, Internet
• On-Net Building Locations available here: http://www.cityofpasadena.net/information-technology/fiber-services/#on-net-locations
Fiber Network Map

COGENT COMMUNICATIONS

www.cogentco.com
sales@cogentco.com
1-877-875-4432

Scott R. Daly
Global Account Manager
424.646.4218 (office)
626-372-2380 (mobile)
Sdaly@cogentco.com

Verified Dec 5, 2022

Business Ethernet Transport (VPLS & Point-to-Point), Internet Access, IP Transit, Colocation
• Cogent’s Pasadena Data Center location is available by clicking here.

CROWN CASTLE

www.crowncastle.com

Thor Johnson
Sr. Account Executive
(310) 465-8340
Thor.Johnson@crowncastle.com
Verified Nov 2022

Dark/Lit Fiber, Internet, Colocation, Managed WANS Network maps are available upon request

FRONTIER BUSINESS

http://business.frontier.com/internet
855-339-1732

Chrisitian Kramer
Enterprise Sales Manager
(850) 350-2459
ckramer@ftr.com

Verified Aug 18, 2022

• Internet
• Voice

LUMEN

www.lumen.com

Paul Oh
Director of Sales - Regional Enterprise
(213) 929-2152
paul.oh@lumen.com

Verified Aug 18, 2022

Adaptive Networking, Hybrid Cloud and IT Solutions, Voice and Unified Communications, Security and Compliance

Tier Zero

www.tierzero.com

Mike Gach
VP of Sales
Commercial Communication
213-784-1360
mike.gach@tierzero.com

Verified Aug 18, 2022

• Fiber Networks
• Cloud Phone Systems
• Fixed Wireless
• Dedicated Internet Access
• Cyber Security
• SD-WAN

Spectrum Business

https://www.spectrum.com/business/

Michael Ho
Sr. Account Executive
Spectrum Business SMB Direct Sales
Mobile: (562) 355-7467
Michael.Ho@charter.com

Verified Aug 18, 2022

• Internet
• Voice
• Mobile
• Video/Cable TV)
• Fiber
• Greenfield/Brownfield Project

ZAYO GROUP

www.zayo.com
(866) 364-6033
sales@zayo.com

Denise Nazario
Business Development Manager
Ph: (714) 335-5833
Denise.Nazario@zayo.com

Verified April 5, 2021

Dark Fiber, Business Ethernet, Internet, Wavelengths and Private Line Services
• Network map, on-net building list, and network KMZ download available at: http://www.zayo.com/network/network-file-downloads/

Wireless Providers

T-MOBILE

www.t-mobile.com
1-800-T-Mobile

Ramon Corral
213-551-2505
Ramon.corral5@t-mobile.com

Verified Aug 18, 2022

Wireless Voice and Data, Internet, Wireless Private Networks
Wireless coverage map available at: https://www.t-mobile.com/coverage/coverage-map
Wireless Voice and Data Plans: https://www.t-mobile.com/cell-phone-plans
Business Plans: https://www.t-mobile.com/business
Home Internet: https://www.t-mobile.com/isp

TOWERSTREAM

www.towerstream.com

Jon Clarke
Director of Sales
Mobile: (401) 207-4800
Office: (401) 608-8367
jclarke@towerstream.com

Verified Aug 18, 2022

Internet
• View coverage information at: https://www.towerstream.com/network/coverage/los-angeles-dia/• Business Class Dedicated Symmetrical Fixed Wireless
SD-WAN
• VoIP
• Streaming Services

HUGHESNET

www.hughesnet.com
(844) 837-2700

Verified Nov 2022

Internet

VIASAT

www.viasat.com/internet
(866) 306-0793

Verified Nov 2022

Internet

Pasadena Internet Survey

The City of Pasadena is currently conducting a study on internet availability in our community. We aim to understand how households and organizations access and utilize the internet. Your responses will directly contribute to identifying areas with inadequate broadband access and developing effective strategies to address these gaps. Together, we can ensure that everyone in our community has equitable access to essential services and improved connectivity.

If you are responsible for selecting and/or paying for services at your residence or workplace, we encourage you to participate in this survey. If this does not apply to you directly, kindly pass the survey along to the person who manages these responsibilities in your household or organization. Share details about your primary residence or your organization’s main location in the area. If you work from home, please ensure that your responses pertain specifically to your household.

If the location for which you are completing this survey has internet services, if possible, please use a computer directly wired to your internet connection.

If the location does not have internet services, you may complete this survey from any internet connected device, or you can request a printed survey form by contacting us at cityfiber@cityofpasadena.net

Please note that our survey on internet availability in the community is set to close on April 30, 2024. Your valuable input is greatly appreciated, so be sure to participate before the deadline to ensure your voice is heard.