Community Relations

Neighborhood Services

About Neighborhood Services

The Neighborhood Services Unit is primarily responsible for coordinating presentations at Neighborhood Watch meetings, Business Watch Meetings, and other community events citywide.

A two week advance notice is recommended so the unit can prepare the presentation. All presentations must be scheduled so that they do not conflict with major events and meetings which often times require using all available Pasadena Police personnel. Examples of such events are: UCLA home games, certain holidays requiring high visibility and extra patrols, (4th of July, New Years, Halloween) concerts, and other high profile activities scheduled in the city.

Weekend events must have prior approval from a supervisor. A minimum 4 hour event is required in order to gain such approval. Examples of such weekend events are: Block Parties, Community sponsored carnivals and health fairs, parades, and similar activities. A minimum of 30 days is recommended in order to accommodate permits and other requirements for set up.

Please remember that requests for K-9 officer, Mobile Substation, Motor Officer or helicopter flyovers, require additional pre-planning.

The Pasadena Police Department stands ready to assist the residents and businesses in our city in whatever way we can. We hope that the information provided serves to assist you in planning your event or meeting.

Contact your Neighborhood Police Specialist for information on:

Community Services Area

Community Outreach

The Community Outreach Unit promotes on-site, direct and open communications with residents.  The Unit strives to facilitate effective two-way communications about department policies, procedures and important issues that impact public safety. The Outreach Unit staff attends and provides input at a number of regular and ad hoc community meetings.  We also provide objectivity during instances of conflict between neighbors, offering suggestions and steps toward mediation and conflict resolution.  Outreach Officers also manage a variety of on-going and annual projects.

Police Activities League

PAL Is A Non-Profit / Tax Exempt 501c3 Charitable Organization.

Learn More About the PAL Program, Enrollment or Support by Making a Donation

The Pasadena Police Department’s Police Activities League, in partnership with The Salvation Army-Pasadena, offers a positive atmosphere for elementary, middle, and high school students in the Pasadena area. During the school year, PAL provides transportation to its members from selected school campuses to the PAL center. Pasadena PAL has served over 3,000 youth and sponsored activities such as: arts & crafts, culinary arts, field trips, tutoring and personal development.

School Year

During the school year our main focus is academic success. Each member is assigned a Youth Advisor and they are monitored throughout the school year. The goal of the Pasadena PAL Program is to help each member maintain a GPA of 2.0 or higher. This is achieved through tutoring, school visits, and mentoring from the Youth Advisors.


PAL offers its members a full summer program which includes swimming, beach trips, and exposure to cultural experiences. We also offer a variety of classes such as art, cooking, soccer, craft making, and Zumba. In addition, we also conduct girls and boys groups to talk about gender specific topics.

If you would like to become a member of Pasadena PAL and are currently between the ages of 9-17 go to the Salvation Army’s Community Youth Center.
Monday 12:00 – 5:00 p.m.; Tuesday – Friday 2:00 – 5:00 p.m.

Visit our web page at: or call the Pasadena Police Activities League at: PAL Center (626) 356-9166

Safe Schools

The Safe Schools Team mission is to provide a uniformed presence at the Pasadena Unified School District High Schools and Middle Schools and to foster a safe and secure environment for children and school staff.  The Safe Schools Team philosophy of “Intervention over Punishment” combines outreach and enforcement efforts to build relationships with students and create partnerships with campus administrators. This approach ensures that criminal behavior is addressed while providing an enhanced educational atmosphere for Pasadena youth attending Pasadena schools.

Volunteer Services Program


Officer Charles Reep
(626) 744-7652

The Pasadena Police Department Volunteer Services Section is comprised of dedicated, citizen volunteers who support and further the mission of the Pasadena Police Department by nurturing, enhancing and sustaining the community bridge between the Department and the citizens it serves. Volunteer Services will remain a dynamic organization, continually seeking new opportunities to serve the Department and the community.

General Volunteers

The General Volunteers, better known as GVIPS (General Volunteers in Police Services), assist the Department in a variety of activities that take place in the Police Department or at special events at various locations in the City of Pasadena. The GVIPS assist with the Safe Shopping Detail over the Christmas holiday, Open House, the Father’s Day Car Show, National Night Out, Community Police Academy (CPA) classes, Police Awards Luncheon, and Helicopter Fly In, just to name a few.

Equestrian Unit

The Equestrian Unit was formally established in 1985 after serving as an informal unit providing security for selected venues at the 1984 Olympics. The unit provides uniformed patrol and surveillance in the Arroyo Seco recreation area and foothills of Pasadena, providing high police visibility in an area largely secluded from public view. Please contact the Volunteer Coordinator for additional information regarding the equipment necessary to be a part of this unit.

Citizens Assisting Pasadena Police

In 1996, the Citizens Assisting Pasadena Police (CAPP) Program, originally Citizens on Patrol (COP), started when some volunteers sought roles that are more active. This program puts volunteers to good use, serving as “extra eyes” for the department by patrolling the streets of Pasadena daily.

The CAPP volunteers are required to attend an 8 to 10 week training class on radio procedures, driver training, report writing, penal codes, CVC codes, Traffic control and other topics associated with their job duties. Once they complete and pass the training program, they become qualified to drive a city volunteer unit. CAPP volunteers must complete a minimum of eight volunteer hours per month.

Volunteer Chaplain Program

The Volunteer Chaplain Program, comprised of ordained clergy from established and recognized faiths within the community, has been in existence since 1992, providing a source of spiritual and emotional support, guidance, and crisis intervention for police personnel, family members, and residents.

Missing Persons Unit

The Missing Persons Unit assists the Department by conducting missing person investigations with Detectives personnel. They work closely with investigators, contacting family members and acquaintances of the missing person, collecting evidence that may lead to finding them.

C.R.E.D.I.T. Unit

The Volunteer C.R.E.D.I.T. Unit (Community Response to Eradicate and Deter Theft) assists victims of Identity theft by conducting investigations on fraud cases. The volunteers assist by sending letters to various financial entities, contacting outside jurisdictions, and collecting evidence for detectives.

If you are interested in becoming a Pasadena Police Volunteer, you must first complete the 8-session Community Police Academy, fill out an application and pass a background check.

For more information, please contact Officer Charles Reep, Volunteer Coordinator at (626) 744-7652 or via email at

Volunteer Services Program Photo Gallery