Community Services

The Pasadena Police Department’s Community Services Section is committed to providing our community with an array of ongoing and annual programs, presentations and special events intended to serve the entire community. We endeavor to utilize technology and departmental resources to deliver information and increase the public’s awareness of the programs and services we offer. We strive to provide a high level of service to a diverse community and promote the Pasadena Police Department’s organizational values. The Pasadena Way is the framework of our service and is the common thread bonding us together as community partners, relationships of which are built on trust, treating others with respect, and open communication.

Neighborhood Services

About Neighborhood Services

The Neighborhood Services Unit is primarily responsible for coordinating presentations at Neighborhood Watch meetings, Business Watch Meetings, and other community events citywide.

A two week advance notice is recommended so the unit can prepare the presentation. All presentations must be scheduled so that they do not conflict with major events and meetings which often times require using all available Pasadena Police personnel. Examples of such events are: UCLA home games, certain holidays requiring high visibility and extra patrols, (4th of July, New Years, Halloween) concerts, and other high profile activities scheduled in the city.

Weekend events must have prior approval from a supervisor. A minimum 4 hour event is required in order to gain such approval. Examples of such weekend events are: Block Parties, Community sponsored carnivals and health fairs, parades, and similar activities. A minimum of 30 days is recommended in order to accommodate permits and other requirements for set up.

Please remember that requests for K-9 officer, Mobile Substation, Motor Officer or helicopter flyovers, require additional pre-planning.

The Pasadena Police Department stands ready to assist the residents and businesses in our city in whatever way we can. We hope that the information provided serves to assist you in planning your event or meeting.

Contact your Neighborhood Police Specialist for information on:

Community Services Area

Community Outreach

The Community Outreach Unit promotes on-site, direct and open communications with residents.  The Unit strives to facilitate effective two-way communications about department policies, procedures and important issues that impact public safety. The Outreach Unit staff attends and provides input at a number of regular and ad hoc community meetings.  We also provide objectivity during instances of conflict between neighbors, offering suggestions and steps toward mediation and conflict resolution.  Outreach Officers also manage a variety of on-going and annual projects.

Police Activities League

PAL Is A Non-Profit / Tax Exempt 501c3 Charitable Organization.

Learn More About the PAL Program, Enrollment or Support by Making a Donation

The Pasadena Police Department’s Police Activities League, in partnership with The Salvation Army-Pasadena, offers a positive atmosphere for elementary, middle, and high school students in the Pasadena area. During the school year, PAL provides transportation to its members from selected school campuses to the PAL center. Pasadena PAL has served over 3,000 youth and sponsored activities such as: arts & crafts, culinary arts, field trips, tutoring and personal development.

School Year

During the school year our main focus is academic success. Each member is assigned a Youth Advisor and they are monitored throughout the school year. The goal of the Pasadena PAL Program is to help each member maintain a GPA of 2.0 or higher. This is achieved through tutoring, school visits, and mentoring from the Youth Advisors.


PAL offers its members a full summer program which includes swimming, beach trips, and exposure to cultural experiences. We also offer a variety of classes such as art, cooking, soccer, craft making, and Zumba. In addition, we also conduct girls and boys groups to talk about gender specific topics.

If you would like to become a member of Pasadena PAL and are currently between the ages of 9-17 go to the Salvation Army’s Community Youth Center.
Monday 12:00 – 5:00 p.m.; Tuesday – Friday 2:00 – 5:00 p.m.

Visit our web page at: or call the Pasadena Police Activities League at: PAL Center (626) 356-9166

Safe Schools

The Safe Schools Team mission is to provide a uniformed presence at the Pasadena Unified School District High Schools and Middle Schools and to foster a safe and secure environment for children and school staff.  The Safe Schools Team philosophy of “Intervention over Punishment” combines outreach and enforcement efforts to build relationships with students and create partnerships with campus administrators. This approach ensures that criminal behavior is addressed while providing an enhanced educational atmosphere for Pasadena youth attending Pasadena schools.


Officer Charles Reep
(626) 744-7652

The Pasadena Police Department Volunteer Services is comprised of dedicated citizen volunteers who support and further the mission of the Pasadena Police Department by nurturing, enhancing and sustaining the community bridge between the Department and the citizens it serves. Volunteer Services will remain a dynamic organization continually seeking new opportunities to serve the Department and the community.

Citizens Assisting Pasadena Police (CAPP)

Specially trained volunteers who provide uniformed, non-enforcement services patrolling residential and commercial areas to provide extra “eyes and ears” for the Department. CAPP patrol Volunteers assist with city wide crime prevention efforts as well as Parade Watch, Operation Awareness and Safe Shopping

Chaplain Corps

The Chaplain Corps is made up of ordained clergy from within the community who support to the Department in situations involving death, serious injury, suicide and domestic violence.

Equestrian Unit

The Pasadena Police Department’s Volunteer Mounted Unit is a non-sworn civilian volunteer group that provides a patrol service in the more remote park areas of the City, including the Arroyo Seco Park and the Rose Bowl. The Unit acts as “eyes and ears” for the department by reporting violations and other circumstances that may be a threat to public safety.

The Volunteer Mounted Unit was originally formed to assist at the Rose Bowl in patrolling parking lots during the 1984 Olympics. It was formalized and adopted by the Police Department in 1985 when the department recognized the need for passive patrol in the remote hiking and riding trail areas not readily accessible by patrol units. Since then, Volunteer Mounted Unit members have donated thousands of hours creating a police presence and providing an important link between the department and the community that utilizes the parks.

Requirements for participating in this important volunteer activity include riding skills, access to a horse and tack (ownership not required), a background check, completion of the department’s Citizen’s Police Academy, and certification in First Aid/CPR. Volunteers are required to complete 12 hours of service a month and participate in Unit meetings and training. For more information contact Volunteer Coordinator, Nicole Bazzo, 626-744-7652

Missing Persons Unit

Volunteers who assist the Department by conducting missing persons investigations with Detectives.

Community Response to Eradicate and Deter Theft (CREDIT)

Volunteers assist victims of Identity theft by conducting investigations in fraud, sending letters to various financial entities, contacting outside jurisdictions, collecting evidence.

General Volunteers

Volunteers who prefer to assist the Department in a variety of activities that take place either in the Department or at special events, rather than going out on patrol are called GVIPS. Some volunteers serve the Department as GVIPS as well as in other programs. Monitoring and otherwise assisting at special events such as the Safe Shopping Detail over the Christmas holiday, Car Show, National Night Out, Citizens Police Academy (CPA) classes, Police Awards Luncheon, Take Your Child To Work Day, SST Truancy Programs, PSS Park Watch, Traffic Rodeo, Helicopter Fly In, Neighborhood Watch Events, Crime Prevention and Service Area Meetings and other special or community events. Participating in Police Activities League (PAL) activities.

Explorer Program

The Pasadena Police Explorer program is for young men and women ages 14-21 years of age. It’s an opportunity to give young adults the chance to work with officers and employees of the Pasadena Police Department and their community, and possibly continue towards a career in law enforcement

Learn More