Emergency Preparedness Quick Links

It is important to know who to call when a disaster strikes. Below is a list of whom to report any issues you may come across. Always keep in mind to call 9-1-1 only when it is a life-threatening emergency.

To ReportDepartmentPhone
 Raw Sewage Public Works (626) 744-4087
Standing Water along streets and sidewalksEnvironmental Health Division(626) 744-6004
Power OutagesPasadena Water and Power(626) 744-4673
Building DamageBuilding and Safety Division(626) 744-4200
Fallen Tree or compromised trees in Public Right AwayParks and Natural Resource Division(626) 744-4321
Fallen Tree or compromised trees on Private PropertyPlanning and Community Development(626) 744-4009
Utility ScammersPasadena Police Department(626) 744-4241

Contact the City

Additional Resources

You can utilize the following resources to help prepare your family and community for a disaster.

  • American Red Cross Whether helping one displaced family or thousands, providing care and comfort to an ill or injured service member or veteran, or teaching others how to respond in emergencies, it’s through the efforts of ordinary people that we can do extraordinary things.
  • Ready is a national public service advertising (PSA) campaign designed to educate and empower Americans to prepare for and respond to emergencies including natural and man-made disasters.
  • Centers for Disease Control & Prevention (CDC)Whether diseases start at home or abroad, are chronic or acute, curable or preventable, human error or deliberate attack, CDC fights disease and supports communities and citizens to do the same.
  • ShakeOut Everyone, everywhere, should know how to protect themselves during earthquakes. Even if earthquakes are rare where you live, they may happen where you or your family travel.