Contact
Social & Mental Health Division
1845 N. Fair Oaks Ave., 2nd Floor
Pasadena, CA 91103
Phone: (626) 744-6339
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To report a public health emergency, risk, problem, or other public health hazard, please call the 24/7 reporting line, (626) 744-6043.
The Social and Mental Health Division strives to create services and reduce barriers to care for the underserved populations of Pasadena and the surrounding areas. Through special initiatives and pilot programs, the Division hopes to meet the needs of Pasadena’s diverse community.
Geriatric Empowerment Model (GEM) Link
GEM link serves older adults (60+ years old) experiencing homelessness. The program is funded by the Los Angeles County Department of Mental Health and is a partnership between several City departments and community organizations.
Services include:
- Case management
- Housing Navigation
- Basic need, such as shower access, laundry, food and clothing
Contact (626) 744-7200
Transitional Age Youth (TAY) Link and Community Ambassador Network (CAN)
TAY link serves transition age youth between the ages of 18 and 24 who are experiencing or at risk for homelessness. The program is funded by the Los Angeles County Department of Mental Health and is a partnership between several City department and community organizations. Services include:
- Case management
- Housing navigation
- Basic need, such as shower access, laundry, food and clothing
Contact (626)744-7200
PORT (Pasadena Outreach Response Team)
The Pasadena Outreach Response Team is a joint collaboration between the City of Pasadena Public Health and Fire Departments, as well as Union Station Homeless Services. PORT provides field based outreach and assists people experiencing homelessness get linked to housing, medical care, mental health, and substance abuse services.
For more information or to enroll in services, please contact (626) 243-8430.
Library Case Management
The Pasadena Public Health Department and the Pasadena Public Libraries have partnered to bring critical care coordination services to the libraries. A trained care coordinator is available to assist individuals and families to connect to services, including primary care, mental health, substance abuse, housing and more.
For more information on available services and the care coordinator’s schedule, please contact Precious Jackson at pjackson@cityofpasadena.net or (626) 243-8575. For enrollment assistance, please call (626) 744-6339.