Special Community Initiatives


Social & Mental Health Division
1845 N. Fair Oaks Ave., 2nd Floor
Pasadena, CA 91103
Phone: (626) 744-6339
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Deparment Directory

Scheduled City Closures

To report a public health emergency, risk, problem, or other public health hazard, please call the 24/7 reporting line, (626) 744-6043.

Pasadena Mental Health Resource Guide

The Social and Mental Health Division strives to create services and reduce barriers to care for the underserved populations of Pasadena and the surrounding areas. Through special initiatives and pilot programs, the Division hopes to meet the needs of Pasadena’s diverse community.

Pasadena Outreach Response Team (PORT)

The Pasadena Outreach Response Team (PORT) is a joint collaboration between the City of Pasadena Public Health and Fire Departments, as well as Union Station Homeless Services. PORT assists people experiencing homelessness get linked to housing, medical care, mental health, and substance abuse services.

For more information or to enroll in services, please contact (626) 243-8430.

Library Case Management

The Pasadena Public Health Department and the Pasadena Public Libraries have partnered to bring critical care coordination services to the libraries.  A trained care coordinator is available to assist individuals and families to connect to services, including primary care, mental health, substance abuse, housing, and more.

For more information on available services and the care coordinator’s schedule, please contact Precious Jackson at pjackson@cityofpasadena.net or (626) 243-8575.  For enrollment assistance, please call (626) 744-6339.

Prop 47

The City of Pasadena Public Health Department (PPHD) is offering Proposition 47 funded services for those who qualify. Services include mental health services, substance use disorder treatment and/or diversion programs for those in the criminal justice systems.

Mental Health Services & Substance Use Outpatient Services (Prop 47) include intensive one-on-one and group outpatient counseling, educational sessions, and psychiatric services that address addiction and mental health disorders.

Evidence-based approaches include, but are not limited to:

  1. EMDR (Eye Movement Desensitization and Reprocessing) Psychotherapy, an empirically validated therapy used for the treatment of post-traumatic stress disorder (PTSD) and complex trauma.  EMDR is an intervention that helps participants improve coping skills by processing traumatic memories to lessen the intensity of disturbing thoughts.
  2. Cognitive Behavioral Therapy (CBT) is one of the most widely used therapeutic approaches to reducing recidivism among criminal populations.  The CBT model is based on the belief that distorted or dysfunctional thinking, which may affect an individual’s mood and behavior, is a common trigger to all psychological disturbance.  Research shows that CBT is extremely effective when used in conjunction with EMDR.
  3. Care Coordination is a systematic coordination of social, wellness and health care services to assist and support clients in need of services. These services include primary care, mental health, substance use-related problems, housing, transportation, nutritional needs, and other social supportive services. Care Coordinators ensure that linkages are established, assist clients to receive services, and support a positive transition into the community.

Prop 47 clients may also be eligible to receive substance abuse treatment services under PPHD’s Addiction Recovery Path Program.

For more information about the Prop 47 services and/or to enroll, please contact Nereida Carrasco at ncarrasco@cityofpasadena.net or (626) 744-6339.


The City of Pasadena Public Health Department is a recipient of a California Violence Prevention and Intervention Grant (CalVIP) grant from the California Board of State and Community Corrections (BSCC).  Through this grant, the Department will launch a new program called Project Safe Pasadena.  In partnership with the Police Department and the Human Services & Recreation Department, Project Safe Pasadena will focus on reducing violent crime among youth 11 to 24 years of age and decreasing exposure to violence in youth, adults, and seniors in Northwest Pasadena and Altadena. The program approach is based on the “Cure Violence” public health model and includes three components: 1) Interrupt the cycle of violence; 2) Change thinking and behavior; and 3) Change community norms and improve community-police relations.

For more information about this program, please contact (626) 744-6339.