Contact the City Service Center for any parking, transit & traffic related questions or problems at (626) 744-7311 or submit a request online

  • Parking Office Hours: Monday – Friday from 7:30am – 5:15pm. Appointments can be made at: http://www.cityofpasadena.net/transportation/appointments.  You may also contact us via email at parking@cityofpasadena.net or call us at 626-744-7665 during our regular office hours.
    • Parking location is at City Hall, 100 N. Garfield Ave, Room N106, Pasadena, CA 91101 
    • Individuals who wish to pay for parking citations either pay online or by call (800) 989-2058.
    • Individuals who wish to contest a citation can submit their appeal online, email parking@cityofpasadena.net, or call (626) 744-7665. Messages will be retrieved multiple times per day, and calls will be returned within 48 business hours, depending on call volume.
    • Individuals who wish to purchase a parking permit can click here. If assistance is needed, email parking@cityofpasadena.net, or call (626) 744-7665. Messages will be retrieved multiple times per day, and calls will be returned within 48 business hours, depending on call volume.
    • Individuals needing assistance with a request for enforcement or an impound release can call (626) 744-6440. Voicemails are monitored and calls will be returned within four business hours, depending on call volume.
    • Effective July 1, 2022 Parking Garage Rates: $1 first 2 hours; $2 per hour thereafter; $12 daily maximum 
      • Parking at three centrally located Park & Walk Garages - Open 24 hours a day, 7 days a week:
        • De Lacey Parking Facility - 45 S. De Lacey Avenue (1/2 block south of Colorado and De Lacey)
        • Marriott Parking Facility - 171 N. Raymond Avenue (between Holly and Walnut)
        • Schoolhouse Parking Facility - 33 E. Green Street (corner of Green and Raymond)
      • Local businesses may provide validation.
    • All parking regulations are being enforced at this time.

Mission Statement

The Department of Transportation is committed to achieving the safe, efficient and convenient movement of people and goods within Pasadena, while concurrently ensuring a balance between land use and transportation to maintain a livable community in which cars are not necessary to travel within the city.