DOT Service Modifications
- Parking Office Hours: Monday – Friday from 7:30am – 5:15pm. Appointments can be made at: http://www.cityofpasadena.net/transportation/appointments. You may also contact us via email at parking@cityofpasadena.net or call us at 626-744-7665 during our regular office hours.
- Parking has moved! New location is at City Hall, 100 N. Garfield Ave, Room N106, Pasadena, CA 91101
- Individuals who wish to pay for parking citations either pay online or by call (800) 989-2058.
- Individuals who wish to contest a citation can submit their appeal online, email parking@cityofpasadena.net, or call (626) 744-7665 to leave a voicemail. Messages will be retrieved multiple times per day, and calls will be returned within 48 business hours, depending on call volume.
- Individuals who wish to purchase a parking permit can click here. If assistance is needed, email parking@cityofpasadena.net, or call (626) 744-7665 to leave a voicemail. Messages will be retrieved multiple times per day, and calls will be returned within 48 business hours, depending on call volume.
- Individuals needing assistance with a request for enforcement or an impound release can call (626) 744-6440 to leave a voicemail. Voicemails are monitored and calls will be returned within four business hours, depending on call volume.
- All parking regulations are being enforced at this time.
- Fare collection resumed April 12, 2021 on Pasadena Transit and Pasadena Dial-A-Ride. Use your TAP card for contactless payment. TAP is now mobile on iOS and Android.
- Facial coverings are required on Pasadena Transit and and Pasadena Dial-A-Ride. Use our service for essential trips only, and keep your distance as much as possible from other passengers and the driver.
- Pasadena Transit and Pasadena Dial-A-Ride’s front counter is appointment only. Please call Monday through Friday (alternative Fridays the office is closed) 8:00 a.m. – 4:30 PM to make an appointment.
- Pasadena Transit: 626-744-4055 and press 2
- Pasadena Dial-A-Ride: 626-744-4094
News and Notes
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Mission Statement
The Department of Transportation is committed to achieving the safe, efficient and convenient movement of people and goods within Pasadena, while concurrently ensuring a balance between land use and transportation to maintain a livable community in which cars are not necessary to travel within the city.