Department of Transportation

Contact the Citizen Service Center for any parking, transit & traffic related questions or problems at (626) 744-7311 or submit a request online

• Parking Office Hours: Monday – Friday from 7:30am – 5:15pm. Appointments can be made at: http://www.cityofpasadena.net/transportation/appointments.  You may also contact us via email at parking@cityofpasadena.net or call us at 626-744-7665 during our regular office hours.
  • Parking location is at City Hall, 100 N. Garfield Ave, Room N106, Pasadena, CA 91101 
  • Individuals who wish to pay for parking citations either pay online or by call (800) 989-2058.
  • Individuals who wish to contest a citation can submit their appeal online, email parking@cityofpasadena.net, or call (626) 744-7665. Messages will be retrieved multiple times per day, and calls will be returned within 48 business hours, depending on call volume.
  • Individuals who wish to purchase a parking permit can click here. If assistance is needed, email parking@cityofpasadena.net, or call (626) 744-7665. Messages will be retrieved multiple times per day, and calls will be returned within 48 business hours, depending on call volume.
  • Individuals needing assistance with a request for enforcement or an impound release can call (626) 744-6440. Voicemails are monitored and calls will be returned within four business hours, depending on call volume.
  • Effective July 1, 2022 Parking Garage Rates: $1 first 2 hours; $2 per hour thereafter; $12 daily maximum 
    • Parking at three centrally located Park & Walk Garages - Open 24 hours a day, 7 days a week:
      • De Lacey Parking Facility - 45 S. De Lacey Avenue (1/2 block south of Colorado and De Lacey)
      • Marriott Parking Facility - 171 N. Raymond Avenue (between Holly and Walnut)
      • Schoolhouse Parking Facility - 33 E. Green Street (corner of Green and Raymond)
    • Local businesses may provide validation.
  • All parking regulations are being enforced at this time.

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