Pay or Contest a Citation

Contest a Citation

The process for contesting a citation is established via Division 17, Chapter 1, Article 3 of the California Vehicle Code.  The City does not have the ability to create any process outside of State Law.

The following options exist to contest a parking citation:

• Online by visiting http://www.cityofpasadena.net/transportation/citations
• By phone by calling (626) 744-7665
  • Please understand you will not receive a determination during this call – we will only take your information and statement and our review staff will get back to you with a decision.
• In person appointment can be made:  http://www.cityofpasadena.net/transportation/appointments
  • Please understand you will not receive a determination during your visit – we will only take your information and statement and our review staff will get back to you with a decision.
• By mail by downloading the appeal form and mailing it to our office at: 100 N. Garfield Ave, Rm N106, Pasadena, CA 91101

AB503/AB3277 – UNPAID PARKING CITATION PAYMENT PLAN

Beginning July 1, 2021, as approved by the Governor in Assembly Bill 3277, Payment Plans are
offered to Indigent Registered Owner(s)/Lessee(s) with unpaid parking citations of amounts $500.00
or less.

For citation(s) issued on or after July 1, 2018, Registered Owner(s)/Lessee(s) may request an
Indigent Payment Plan application within 120 calendar days of issuance of the citation, or within 10
days of Administrative Hearing determination, whichever is later.

For citation(s) issued before July 1, 2018, Assembly Bill 2544 was approved by the Governor on
September 18, 2018, allowing Registered Owner(s)/Lessee(s) to request an Indigent Payment Plan
application for unpaid parking penalties.

An Indigent Payment Plan provides the option to pay your parking citation(s) in up to $25.00 monthly
increments which shall be paid off within 24 months of the Payment Plan approval date. Upon
approval, a non-refundable Payment Plan fee of $5.00 will be assessed to the total Payment Plan
amount and all late fees and penalties shall be waived. Waived late fees and penalties may be
reinstated if the person falls out of compliance with the Payment Plan.

If approved, the City of Pasadena will set up a payment agreement to pay outstanding parking tickets
owed within an extended timeframe and an agreed monthly payment amount. There will be no other
negotiations or options for the monthly payment plan. If you are unable to pay the full amount by the
deadline, you may be eligible for a one time extension.

INSTRUCTIONS FOR COMPLETING THE REQUEST ARE AS FOLLOWS:

1. You must complete the enclosed application in full and attach your most recent pay stubs,
unemployment, Social Security, disability, welfare claim forms, verification of benefits, IRS tax
filing, or other government issued documentation to prove your low income ability to pay.
Failure to submit a complete application and supporting documentation will result in an
automatic denial of the payment plan request.

2. You may apply online at:
https://pasadena.citationinfo.com/CitationSearch.aspx

3. Or mail complete application to:

City of Pasadena
Parking Division – AB503/AB3277
100 Garfield Ave, N106
Pasadena, CA 91101

4. Application for this payment plan must be made within 120 days of citations.

AB503/3277 - Unpaid Citations Payment Plan Application

Administrative Hearing Payment Waivers are available for citizens whose financial situation qualifies them as a very low-income household. This waiver does NOT cancel your fine. It simply allows you to attend a Hearing without first paying the fine required by state law. If your ticket is found to be valid, you still must pay the fines. You will be required to provide detailed income information as part of your payment waiver request. The Parking Division will consider all forms of income, while determining your eligibility for the waiver. If you would like to request a waiver, please complete the request below.

Administrative Hearing Bail Waiver