Website Accessibility

The City of Pasadena's website has been designed with Section 508 and Web Content Accessibility Guidelines (WCAG 2.0) in mind for making web content accessible to people with disabilities (ADA compliance).

Measures to support accessibility

City of Pasadena takes the following measures to ensure accessibility of City of Pasadena Website:
  • Include accessibility as part of our mission statement.
  • Appoint an accessibility officer and/or ombudsperson.
  • Provide continual accessibility training for our staff.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. City of Pasadena Website is partially conformant with WCAG 2.0 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

City of Pasadena is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

The City of Pasadena will be evaluating on a regular basis and the site will continue to evolve and improve over time as new technologies and opportunities emerge.  The City welcomes comments on how to improve the site's accessibility for users with disabilities.  To send a comment or suggestion, please use the form provided on this page.

Changing Text Size

You may quickly increase the text size of our web pages by holding down the CTRL key and pressing the + key. To decrease the text size, hold down the CTRL key and press the - key. (On Macs, instead of CTRL, use Command key)

Web Accessibility Feedback / Request

If you have a disability and need assistance accessing information on our website or would like to provide feedback about accessibility issues on our site, please use the form below.

Web Accessibility Request for an accessible alternative of content