Our office hours are Monday – Thursday from 8am – 3:30pm. For Social Distancing, office visits are strictly by Appointment Only and NO WALK-INS.
Appointments can be made at: https://egov1.cityofpasadena.net/apps/dotapptweb/DotAppointment.aspx
You may also contact us via email at firstname.lastname@example.org or call us at 626-744-7665 during our regular office hours.
Parking is a key component of Pasadena’s transportation program. The City has addressed parking problems associated with educational institutions, entertainment uses, religious institutions, commercial activities, special events, and the Gold Line Light Rail service. Experience with such programs underscores the need for the City to foster ongoing coordination and cooperation among businesses, institutions, residents, and governmental agencies in order to address parking needs in a collaborative manner.
Parking Services FAQ
Effective July 1, 2015: Preferential Permit Parking – Time Limited Parking
The public is reminded that on October 27, 2014, the City Council approved the modification of the existing preferential parking permit program to include all residential streets with time limited parking as preferential parking areas effective July 1, 2015. The purpose of this modification was to provide the means for residents of streets with time limited parking to choose to be exempt from the time limits near their residences.
Residents within the boundaries of this new program are encouraged, but are not obligated, to participate in this preferential parking permit program. Residents who elect not to participate at this time, may opt in at a future time.
Types of Preferential Parking Permits
Each household within an established PPP district, where the restriction has been posted after a voting process, is eligible to receive up to three (3) residential parking placards, with the submission of a current and valid vehicle registration. The address on the vehicle registration must match the address of the residence which qualifies for a preferential parking permit. These placards are to be used by persons residing at the property.
Each household within an established PPP district, where the restriction has been posted after a voting process, is automatically eligible for three (3) visitor permit placards. These placards are to be used by persons who are visiting or conducting business in their home. Please monitor the use of these placards and be responsible for their return and reuse.
Each household within an established PPP district, where the restriction has been posted after a voting process, is eligible to receive guest daily hang tags which are distributed in batches of 10 to be used for guests.
Preferential Parking Permits Fee
The fee for the initial set of Preferential Parking Permits which includes up to 3 Residential Permits, 3 Guest Permits, and 10 One-Day hang tags is $11.
Each additional 10 pack of One-Day hang tags is $5.
To obtain your permits, please contact the Parking Office located at 221 E. Walnut St., Suite 199 or call the following number to request permits (626) 744-7665.
Rates & Parking Facilities
The City of Pasadena owns and operates several parking facilities in the City of Pasadena, offering low rates and many conveniences. These parking lots are in close proximity to retail, restaurant, entertainment, office buildings and the Rose Parade route. All these parking facilities are located close to the City’s transit service in the Old Pasadena, Civic Center, Playhouse, and South Lake areas. All also offer monthly parking permits at various rates, depending on availability. Please click on the map for location and information on parking facilities throughout the city.
Electric Vehicle Charging Stations
If you have an electric vehicle and would like to know which parking facilities have a charging station, please visit Pasadena Water & Power.
On Street & Meter Parking
The City of Pasadena has a tremendous amount of on-street parking throughout the City. A majority of it is not restricted to a time limit during daytime hours, but please read any posted signs when parking. Parking is not permitted on City streets between the hours of 2 a.m. and 6 a.m. except where posted otherwise.
You should also adhere to all painted curb markings when parking on City streets. As a refresher course, you may view the regulations associated with each of the curb markings by clicking PMC 10.40.120.
Over 1,200 parking meters are operational in five areas in the City: Old Pasadena, Civic Center, South Lake, Playhouse and West Gateway. Parking meters provide an effective tool to encourage drivers to keep parking as short as possible. This allows other drivers to use these convenient, short-term parking spaces close to retail shops, restaurants and other businesses in these areas. Longer term parking is available in the City’s garages and lots. Click here for locations.Parking meter revenue has been reinvested in Old Pasadena to maintain the streets, sidewalks and alleys, as well as provide new signs, lighting, pedestrian-friendly alleys, and other improvements restoring the area’s historic beauty.
Parking meters are enforced seven days a week in the Old Pasadena and West Gateway areas, and six or seven (depending on the area) days a week in the Civic Center, South Lake and Playhouse areas (except when otherwise noted), and except on these 9 holidays: New Year’s Day, Martin Luther King’s Birthday- Third Monday in January, President’s Day-Third Monday in February, Memorial Day-Last Monday in May, Independence Day-July 4, Labor Day-First Monday in September, Veterans Day-November 11, Thanksgiving Day-Fourth Thursday in November, and Christmas Day-December 25.
Parking rates vary in each area, so please be sure to note these, and the posted operating hours and time limit when you park at any parking meter!
Holiday Overnight Parking Citation Moratorium
Please note: Holiday Overnight Parking Citation Moratorium – 2 am to 6 am, from December 23 thru January 3. Vehicles legally parked on the street during the aforementioned hours and dates will not receive a citation for overnight parking. Overnight parking citations will resume being issued the morning of January 4, at 2 am.
On June 21, 2018 the City of Pasadena enhanced its scofflaw enforcement program with the introduction of SmartBooting for vehicles with five or more outstanding parking citations.
Before adding booting to its scofflaw enforcement, the City would tow vehicles with five or more parking violations to one of three impound lots. Going forward, an identified vehicle could have a SmartBoot immobilization device attached by a Pasadena Department of Transportation officer. The SmartBoot weighs approximately 16 pounds and has an electronic keypad that may be unlocked by the motorist after payment is made.
Motorists with outstanding parking violations are encouraged to pay their tickets at the City of Pasadena Department of Transportation located at:
City of Pasadena Parking Citation Section
221 E Walnut St, #199
Pasadena, CA 91101
Payments may be made in person, online at https://www.cityofpasadena.net/transportation, by phone at (626) 744-4360 or by mail.
Frequently Asked Questions
When does the program start?
The program started June 21, 2018.
What makes my vehicle boot eligible?
A vehicle becomes boot eligible when it has 5 or more unpaid parking citations that are older than 21 days.
How do I avoid having my car booted?
The best way to prevent your vehicle from being immobilized or towed, is to pay your outstanding parking citations.
Motorists are encouraged to pay outstanding tickets at the City of Pasadena Department of Transportation located at:
City of Pasadena Parking Citation Section
221 E Walnut St, #199
Pasadena, CA 91101
Payments may be made in person, online at https://www.cityofpasadena.net/transportation/, by phone at (626) 744-4360 or by mail.
My vehicle was booted. How do I remove the boot?
You can contact the PayLock Boot Release line to make payment over the phone. The number is 855-288-2642. Once you make payment, PayLock will provide you with a code and instructions on how to remove the boot.
What do I do with the boot?
PayLock boots should be returned to:
Lucky Car Wash
3698 E. Colorado Blvd
Pasadena, CA 91107 (near the DMV)
Hours: Monday – Saturday 8:30 am - 5:30 pm
Sunday 8:30 am – 5 pm
*This location does not accept payments.